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"Would not recommended. Won’t be going back there. Fair enough before we arrived they offered us to bid for early check-In and swap house keeping for a drink for each person at the bar which would have been £6.60 for a small house wine. We had no response to say whether the early check-In was confirmed so we rang on the morning of arrival and said we would be there for 11:30 any chance of early check-In, the guy couldn’t do enough for us and made sure a room was ready for when we arrived. One...

"This hotel is beautiful. We originally booked a standard room which was tiny and had the most uncomfortable bed. The toilet was so close to the door the toilet roll holder was jammed to your leg and we are fairly average sized people. We decided to upgrade for the 2nd night and got a King deluxe which was amazing with a favourite roll top bath and separate shower. Much more spacious and the bed was firm but much better than the previous bed. Unfortunately the A/C wasn't working and made a...

"Exceptional!"

"Clean + friendly staff + good for families "

"The room was cheap. Given the price it was clean and OK. The building was great but not very well maintained, with tens of sea gulls nests on the wall. The lift sometimes stops."

"Excellent breakfast…"

"Very disappointed that Blue Badge holders were forbidden to use the disabled parking spaces , as they were reserved for able body conference attendees. Doesn't the government have legislation on this?? We have stayed in a number of hotels in Harrogate, and this is our favourite ( so far)."

"Great location and super chic design. Fun lobby with stuff to do for our teens. Gym was great. Excellent hub for our couple days in York. Quiet. Room was a great size and modern. Breakfast was very good and lots of options as well. Only meh was toilet flusher didn’t work super well"

"Nicely appointed rooms and great location and grounds 5 minute walk to the centre of Harrogate The spa was lovely to use, very clean"

"I liked that was modern, confortable, and had a little fridge."

"Staff pleasant. Breakfast good. Average rooms, Average maintained. Excellent air conditioning. Average WiFi."

"Nice comfortable stay, staff very helpful, could do with a refresh to the decor"

"Everything is unique about this hotel. The lobby, the staircase and the rooms themselves. Would highly recommend this to anyone looking for something different."

"Lovely big comfy bed. Whilst the room was clean and comfortable the decor was a bit tired. It was a hot day and the only method of cooling was a small fan and we couldnt open the windows. Also the curtain runners need sorting as we couldnt close one of the curtains properly Staff were friendly and efficient and breakfast was very good."

"Excellent property, great location, close to everything, highly recommended."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Lovely big room with a sea view. Extremely hot inside."

"We stayed during the recent heatwave and the fan in the room was very poor, which resulted in 2 sleepless nights!"

"Great location and the staff was great. No AC in the room so the room on the 3rd floor was HOT. They did give me fan but only way to get air flow was to prop the door open. The room was clean and the bed was comfortable. If you don’t mind a toasty night sleep all good. They were working lobby renovations today but it didn’t interfere with anything."