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"Good breakfast. Fan in the room was quiet and very welcome."

"The room look like a building site. Plasterwork cracked paint work flacky. Bathroom there was little room betwheen the toilet and shower.yesterday morning after the toilet l found thè mess coming up the shower drain.l will not be staying there again."

"The location of the hotel is perfectly placed to walk into York town centre. On arrival the staff were very friendly and helpful and allowed us to check in early. Our room was small but very clean with a comfortable bed, the shower was particularly nice. The common areas were beautifully decorated and spacious."

"If you need a clean bed and spacious room close to the downtown area and the train station, this is a good option. Clean room and location this is it for this hotel. We have barely crossed the entry door and they were already hard selling an upgrade and other amenities. I asked why upgrade since we already had a suite but she could t explain the difference just trying to sell the 200 upgrade which we didn’t take, we didn’t beer it our room was huge and the restroom too. very rude hostess in...

"Clean + friendly staff + good for families "

"Decent sized room (stayed in deluxe double) for 2 nights. Admittedly didn’t feel particularly deluxe as the furniture was old and it felt a little tired. Clean enough but could do with a refurb. Car charging onsite was handy and good location without being stuck in city centre."

"Fabulous syay"

"Nice all the way around."

"Lovely superior room with a fantastic view of the river and York Minster. Definitely worth the money. Centrally located hotel with secure parking. Buffet breakfast was very good with lots of choice."

"Nicely appointed rooms and great location and grounds 5 minute walk to the centre of Harrogate The spa was lovely to use, very clean"

"Breakfast could have been better. Dirty plates, poor sausages gaps in food replacements. Bar very expensive. Food in the bar was good"

"Nice comfortable stay, staff very helpful, could do with a refresh to the decor"

"Put in beach view got a roof"

"Everything is unique about this hotel. The lobby, the staircase and the rooms themselves. Would highly recommend this to anyone looking for something different."

"Great location and we had booked parking which was great."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Rooms need to be modernised"

"Very good experience. Professional and helpful staff. Clean, well-equipped room, slept quite well, no outside noise (even though the England v Mexico football match was in the early hours). Very well situated hotel, right next to train station - again no noise apparent. Very good buffet breakfast. Enjoyed it and will be back."

"We had a suite at the hotel, it was very roomy, full of character and access to a superior breakfast! All well worth the money. Staff were friendly and very helpful too. The only grumble we had, we asked for a fan and there were non available. I've not made this impact the overall stay rating as the weather was unusually extremely hot so the same request had probably came from all rooms - i would say the hotel should have invested in more fans in preparation for the heat wave that week. Also,...