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"Very convenient location. Essentially it is part of the very extensive railway station making travel much easier. However the hotel obviously once was a palatial building but now is badly in need of a major renovation and update. Enjoy the history but the royals have moved out."

"Didn’t like paying 15-50 for a breakfast and only small plates to put the food on Also the bath was painted but not properly only half painted"

"Clean + friendly staff + good for families "

"We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs."

"We checked into the Grand Royal in York after a dismal experience at another hotel in York. The room, air conditioning, and staff were fabulous. The room was gorgeous, the staff could not have been more helpful, and we looked a mess after a bad experience at another hotel in York, but they treated us with respect and helped us to our room. The breakfast was fantastic, bar and restaurant and spa as well. This is the BEST hotel in York!"

"A"

"Great location and lovely breakfast. Air con not working in the room, reported it and manager came and reset it, worked for 10 minutes and broke again. Too noisy outside to have the window open. Reported our disappointment on check out and ignored. Recommend for location but ask for a room river side. "

"Cedar Court is a beautiful hotel with views over The Stray. The staff are extremely helpful, courteous and welcoming. The room was fairly spacious, with a very comfortable bed. My only (minor) criticism is that the heated towel rail in the bathroom was situated too high on the wall (above the toilet) for me to put the towels on to dry. There was nowhere else to put the towels. Apart from that small issue, it was an excellent stay."

"Hotel is long past demolition - decor is falling to bits - rooms stinking damp - seagulls nesting on window cills outside rooms so no sleep - room with a window looking out into other rooms and a deleted flat roof covered in rubbish . Not a good place ."

"I’ve stayed here many times for business and the breakfast is always good and the rooms always clean. I was here for 6 nights which has been my longest stay. What was really noticeable over a longer period was how EVERY staff member was so polite, helpful and friendly. "

"They like to start building works at 8am on a Saturday morning. Too early... only one lift working so took a while to get to higher floors. Still waiting to understand why they have overcharged me!"

"Absolutely loved our stay. Check-in was simple, staff were helpful and the hotel has clearly been renovated recently to a high standard. Breakfast was up there with the best I've ever had in a hotel. Also cracking view over the town and beyond from the Skybar in which the breakfast was served. We also ate on the Sunday evening in the Pickled Sprout restaurant. Again, everything we ate we really enjoyed. (Would love the French Onion soup recipe. It was the best I've ever had). The...

"Hocus Pocus is a really fun, quirky themed place to stay. We were able to leave our bags prior to check in and the cleaning crew was super helpful with that. We really liked the central location with shopping and food around The Shambles. Room was clean and the fan was helpful when it felt a little stuffy. Overall, we had a great one night stay."

"Very clean staff lovely people breakfast very good"

"Friendly staff very helpful was too hot in bathroom radiator on which made bedroom clean very hot had a hot dripping tap"

"The clean and spacious parking, secure and included in the price, is a major plus point. The full English buffet breakfast is really excellent. Even at the end of the breakfast window, nothing is dry or overcooked, including the eggs. All members of staff were welcoming and helpful. The lounge has a lovely view of the river. Our room and bathroom were comfortable and quiet. The desserts at dinner were wonderful, but the main courses were disappointing, with quite tough meat. Be aware that the...

"Staff were excellent especially the front desk"

"Excellent location with a nice room and good breakfast."