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"Loved it. It was everything I'd hoped it'd be and more - can't recommend it highly enough. The location is extremely convenient and the rooms are incredible. They came with more extras than I expected (ironing board, hairdryer, underfloor heating). I'll definitely be staying again"

"Very nice surprise with the location at the bottom of Roseberry Toppin , didn’t know about this until we arrived . The hotel is a treat to stay there. We were going to a friends house in Whitby and travelling from west of Scotland. Hence it was good to stop off , we visited Stokesley near bye and loved the English village life . We will stop here again and the cost was worth it."

"The room and hotel worked for what it was offering! I enjoyed my stay and the staff were very friendly and helpful, but the door to the room I was staying in wasn’t working properly so I did run into some minor issues there. Other than that, it was very smooth sailing! Would recommend!"

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"Clean + friendly staff + good for families "

"Great hotel. We used the baggage drop off before and after checkout which was a really helpful option. Room wads comfortable and clean. Bar area was comfortable and late opening hours convenient. Breakfast was fab. Loads of choice for everyone. Would recommend and eould stay again as very convenient for York City centre."

"Lovely rooms and excellent food at the restaurants. Service was also quite friendly. Highly recommend and would definitely visit again."

"Just as good as when we stayed years ago"

"Rooms spotless nice bathroom staff friendly and helpful"

"So lets start with the positive. the hotel is impressive and the room I was given was a good size. And unlike many hotels they have a full suite of Spa facilities (pool, jacuzzi (incl outside), steam room and sauna) However Issues: 1. Reception staff are a little stone faced. And it came as a shock that they wanted a deposit of £50 per day I was staying, something that was not made clear to me previously and took a large chunk out of my vacation budget 2. website shows some rooms with a pine...

"My room wasn’t ready on arrival which was ok as I was early. I was leaving early for a late lunch /early dinner prior to a concert and asked if the hotel had r ion I could use if I needed to change. Was told emphatically no and I could feel free to use a public toilet and all of this in front of other guests. Not great as customer service goes. I have stayed on this hotel on multiple occasions with no problems. Service behaviour really bothered me"

"Hotel is well situated for everything you need, the rooms are in need of a renovation bathroom was very tied and basic.."

"Room wasn’t clean, toilet didn’t flush right, sofa couch was stuck in the open position, I can go on."

"Do not use this hotel I lose 136 pound has this hotel was dirty and dangerous especially for my autistic granddaughter and also my health they also won’t refund my stay has I left the same night due to these issues has a veteran I was there for Remembrance Sunday which I missed may I add and has this hotel was homed to veterans years ago you should be ashamed"