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"Very family friendly staff was very friendly and helpful"

"It was great since we were planning trip to Cedar Point. Hotel is good, a little dated but nice clean rooms."

"Close to the park. Was able to get tickets and fast passes at the hotel. Wish they served complimentary breakfast"

"Very clean inside the room & around the property. Staff was very nice and helpful. Toilet was broken and maintenance was sent out very fast. Beds were comfy."

"Clean water"

"The breakfast wait times are ridiculous, one member of staff on duty and waiting 55 minutes to get a cup of coffee and place our order is not acceptable, we raised a concern with reception on day one regarding this but nothing improved during our stay, coffee refills were impossible to get, we had to wait for cutlery so long the food went cold"

"Great stay"

"all good"

"The staff was fantastic"

"My room wasn't clean at all, and the person at the front desk she had a very nasty attitude. And they charged me twice."

"This hotel is gorgeous! It’s almost 100 years old with a rich history and gorgeous art deco style architecture. With that said, it’s almost 100 years old - I stayed there on one of the hottest days of the year on one of the highest floors and the room was warm and kind of muggy, tolerable but not as comfortable as I’d hope. The location was excellent and walking distance to so many spots. Definitely a great value for the price"

"We enjoyed our stay at the Hyatt. Brandon at the front desk was excellent, courteous, and made sure the one hiccup we had was corrected immediately. The beds were comfy and provided a good nights rest. Great location with easy walking access to many things. If I’m ever in the area again, I would definitely stay here."

"Hot tub and pool were so over chlorinated that it discolored my expensive swimsuit (that had been worn in multiple other pools). Indoor pool was not heated, cold. Breakfast was okay, waffle iron and sausage patties were the best. Housekeeping staff was by far the nicest we've ever experienced. When we had issues with our key being desensitized (even when keeping it away from other cards and electronics like we were told to), there was no help at the front desk for sometimes 30-45 minutes."

"Clean rooms. Fun pool. Staff was very nice. Multiple bars were fun"

"The AC wasn’t really working in our room. But other than that it was a nice stay!!"

"Great location for a concert at Browns stadium! Hotel was spotless and spacious and staff was friendly!"

"Staff were friendly and helpful. Breakfast was nice. Pool was nice. Room was clean. If you’re staying overnight after a long day at Cedar Point, it’s close to the park."

"This is an excellent upscale property. Everyone was friendly, great breakfast and nice happy hour."

"Loved the Wave. We will be back. From the rooms to staff an amazing experience!"