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"Shops nearby"

"Clean and spacious rooms."

"I am extremely disappointed at the hotel. Specially that for me it was my favourite place to stay in the city. Starting at the reception the desk help was not friendly or helpful at all. I requested a low floor due to my earthquake anxiety and her response was due to the fact that you paid ocean view you have to go to the 26th floor. The room “looked” clean however it was beyond dusty to the point that I couldn’t stop sneezing! At 11pm when I finally opened the bed there was a huge cloud of...

"Buenos días, aun cogiendo una suite junior con toallas y albornoz, la ausencias de toallas todos los días, solo me pusieron una para ducha, también me queje que en la ducha había agua fría y no caliente y no hicieron nada para solucionarlo, la nevera metía algo y se congelaba aun habiéndolo avisado, los ascensores se quedaban enganchados todo el rato, necesitaba una plancha y el cable era tan corto que tenia que planchar en el suelo , me queje que me dieran una plancha con el cable mas largo o...

"The pool looked more luxurious in the photos, there is no staff working there on a regular basis, but there is a phone near by that i figured out how to use to contact the front desk to make a lunch order to be delivered for the pool area. The staff was great - the only issue I had was with the air conditioning - it was initially too cold but when I turned it off and on throughout my stay the room would have an unpleasant damp smell upon entering. I also forgot to take my allergy medication on...

"Excelente lugar, con muy buena ubicación. Regresaremos."

"Great staff"

"The breakfast buffet was gold star quality. Amazing food variety and quality."

"I enjoy the breakfast. It was a buffet breakfast alot of choices and plenty of fresh fruits to choose from"

"El hotel es espectacular, la piscina es increible, buen gimnasio, todo genial. El desayuno es muy bueno también. Un hotel que vale totalmente la pena"

"Excelente atención y ambiente full recomendado"

"Muy buen alojamiento recomendado"