Hotel with a Concierge in Puntarenas Province from AED 331

"I wish there’s more options for breakfast."

"Loved the hotel the views the staff , everything was perfect . The only thing that I would improve is the showers the water was cold the 5 days stayed , after a hot pool and beach day , bathroom water freezing. It ideal , but everything else great"

"Room was clean and spacious. Good hot water and A/C. Staff was very nice convenient location"

"Beautiful property, lots of wildlife to see right outside your room and around the property. Very close to local activities "

"Such a great stay!! "

"Pros: breathtaking views, kind staff, and good food (though limited variety). Cons: very poor communication and lack of professionalism. We had no water one morning with zero notice or apology. My spa appointment started 30 minutes late with no communication, and the spa is extremely misleading—it’s advertised as a beautiful panoramic space, but in reality it’s just a regular bedroom like the ones guests stay in. That felt very disappointing and dishonest. A guided tour we booked happened without a Real guide (he was out and they didn’t communicate that so the front desk person gave us the tour), and several amenities (zip line, Tarzan swing) didn’t work. Parts of the property feel unfinished or neglected, with construction debris and areas that even felt unsafe. The laundry service returned my clothes incomplete (most of my socks missing), and again, there was no follow-up or apology—just a message after we had already left saying they had them. On top of everything, they never offered any refund, compensation, or even a simple apology for all these issues. Overall, it feels like a place focused more on marketing than on guest experience, quality, or maintaining the property. While I know some people enjoy it, our experience was disappointing and far from what was advertised."

"Diego was extremely nice and accommodating. If you ask him where to eat, listen to him, the little soda next door is amazing."

"Oceano is fine but a little far from the main road"

"Clean and spacious. The breakfast is delicious. The monkeys come to your balcony "