"I made a reservation for March 5, 2025, and arrived at the hotel around 5:30 PM after a long and exhausting journey with my family from Colombo. The road conditions were extremely poor, and the location is very remote, making the trip even more difficult.
Upon arrival, there was no welcome or assistance. When I informed the staff that I had a reservation, I was told there was no booking under my name. I showed my reservation number to the property manager, yet they still insisted that no...
"I made a reservation for March 5, 2025, and arrived at the hotel around 5:30 PM after a long and exhausting journey with my family from Colombo. The road conditions were extremely poor, and the location is very remote, making the trip even more difficult.
Upon arrival, there was no welcome or assistance. When I informed the staff that I had a reservation, I was told there was no booking under my name. I showed my reservation number to the property manager, yet they still insisted that no...
JohnPeter