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"Photos in the listing do not reflect the rooms at all. Maybe they've upgraded a handful of rooms and chosen to feature those in their listings, but the room I had was years out of date. Musty and scratched up, uncomfortable beds. The hallway leading to my room had black duct tape holding sections of the carpet together. Beyond disappointed"

"Great hotel with helpful and friendly staff. We also liked the pool, sauna and steam room. We paid for an upgraded room which was very nice and comfortable. The only downsides were the lack of bedside plugs, and we’d have preferred the en-suite to have a door for privacy."

"Lovely spa, stunning views from the hotel and great location close to Glasgow airport. Hotel staff very accommodating, allocating bedrooms for family close to one another."

"Room was great. Food was good, but placing orders was slow. Food arrived promptly though. My biggest problem is your phone system . I tried probably 10- 15 times to call and each time I waited for the 15-20 rings before it cut me off as none was available . The message "Please call back" or similar message came after the timeout period. You must be loosing lots of business by not answering the phone. The only extension that picked up was the golf."

"We thought we had booked a room for 3 adults for one night turns out it was only booked for 2 and we had to pay an additional £175 for an extra person. Thought it was a bit steep. Had an early flight and although there was some breakfast choice available, it would have been better if there had been take away cups for coffee and some muffins or pastries just to grab and go. Fiona who checked us in was very pleasant although we weren't too happy to have to pay the additional £175."

"Great place to stay."

"Lovely quiet and comfortable rooms with a spacious bathroom. The staff were very helpful and check in/,out was speedy. Perfect hotel for an early flight as it was only 5min walk to terminal."

"We liked the bus stop tight out front. We didn’t like the lack of info to get from the airport to the hotel and ended up walking with all of our luggage. The meals were supposed to be 1/2 board but the credit provided towards meals wasn’t enough to cover but one or two of the choices. The food itself was good. Very nice premises."

"Staff were all lovely and also excited to greet our toddler. Lodges were incredibly cozy, worth booking less so in the summer as heating options were available but no cooling options if it's a particularly hot season. Hot tub was great to relax in after day trips out or if with children and dropping them off at the soft play facility (look to book a time slot in advance). Pool and gym facilities were well kept and had good options. A specific bit of praise to Helenann from the cafe for...

"Helpful staff Clean room and bathroom Comfy beds Ideal for a stay before going to the airport"

"Very easy stay. Many thanks"

"Beautiful property, but the staff (except the young blonde bar tender who was very nice) were less than friendly. I felt like I was almost a bother to them."

"Super comfy bed, warm room. Really good cooked breakfast."

"Terrible. Not helpful. Terrible staff at desk. Not recommended at all. There are plenty of other places to stay. I recommend anywhere else."

"Beautiful and clean hotel. Room was lovely. Great breakfast too! Would definitely come back!"

"Loved my stay"

"A nice sized room and bed, was good for what I needed"

"From the welcome when we"