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"The property as a whole is excellent....the valley view rooms are amazing. The rooms and bathrooms are great, bathrooms clean and have been renovated well. The checkin experience was sub-par - the specific manager who did our checkin was rude and un-empathetic. The restaurant is good - while they have quite a bit of options, not everything is available. The local food options are good but some of the other options such as indo-chinese cuisiine is not that that great. The house keeping staff and...

"All aspects of the stay was good"

"Nicely maintained resort with value for money stay with family and kids. Need to pay more attention in B/F time by increasing the staff"

"We didn’t use. But saw ppl enjoying in pool. Spa was closed"

"Bath rooms seem to be old and there are not sufficient towels kept. You have to ask for every time you need one. Locker didn't work and staff was not responsive to check and help. When we were checking out, there was no staff to help out bringing the luggage. Shortage of staff was the reason given. Breakfast is okay only. Staff is okay for what they need to do. You can find better ones for the same price, we found this one useful for proximity reason, otherwise we would have moved the second...

"The service team in the hotel is one of the best - always courteous, professional and caring. If you’re going to Yercaud look no further. The entire team - restaurant managers, breakfast team, front desk and house keeping team made our stay very comfortable. Prabakaran in front desk and Sathyan in the Orange restaurant took special care for us. This is my second time here and the hotel only keeps improving."

"Clean room, excellent food and friendly staff"

"Well meaning but inadequate. "

"Nice place"

"Beautiful Property, British Heritage Property.. great service and staff. They are not just pet friendly but pet loving..Great location middle of all the tourist spots. Superb getaway from city life."