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"We were really disappointed with our stay at UNA Capotaormina. While the hotel has an undeniably beautiful location and the views over the sea are stunning, almost everything else fell short of expectations. The rooms are extremely outdated and did not feel worth the premium price. The bathrooms, in particular, felt old and were not as clean as they should have been. For the rates this hotel charges, we expected a much higher standard of comfort and maintenance. One especially frustrating...

"The property was located in a convenient location with good food options and a grocer within walking distance. The grounds were extensive although we didn’t explore it all as we only stayed a few nights. Having breakfast included was a plus with young children but we didn’t eat elsewhere on the resort. Same cons: there were several major events near our room that kept us up. We weren’t notified about them and I wouldve asked to be in a room in a quieter location. No AC in the second room/ac...

"Schöne Anlage"

"Very friendly staff"

"The Pros Perfect Location: The hotel is in an ideal spot, and our room had a great location with a wonderful private patio. Excellent AC & Cleanliness: The property was very clean. The biggest highlight was having individual mini-split AC controls—a total dealbreaker for us. Dinner Perks: Unlimited wine carafes during dinner. The Cons Cramped Room & Zero Privacy: The room was very small, barely fitting a corner closet and two chairs. Worse, the bathroom was separated from the bed by only a...

"5 star hotel in all ways. Beautiful building with an amazing view of the bay. Ample beach beds for all guests. Top notch service."

"Our stay at the Atlantis was excellent. From the concierge staying in touch for our room, the front desk helping with our bags, room service fast and courteous, and our room had magnificent views, we couldn’t have asked for a better stay. Our dinner at Nui was excellent with wonderful service. The only suggestion I would make is to upgrade the fitness center a bit and the decor could use a refresh but otherwise I would come back again anytime! Truly amazing experience."

"The staff were pleasant and welcoming. Our room had a beautiful view and was spacious for us as a family of four but there was a smell coming from the the room that unfortunately, even after the staff tried resolving the problem - it didn’t go away!"

"Staff was excellent, great breakfast every morning. Room cleaning was super."

"Service outstanding "

"Great location and staff. Room is a bit small for two people as there is not enough space to open the suitcase."

"Excellent location, within walking distance to everything, the rooftop bar is amazing !"

"Breakfast was very excellent. Location is great but your room will most likely be looking out on a side street not the Mediterranean. Rooms are spacious. If you're driving a car there is a safe public parking garage about a 5-minute walk from hotel, otherwise the parking will cost $30/night, and believe me when I say you will not need to drive your car in Ortigia, nor would you want to."

"Muy buena ubicación. Parqueo disponible a media cuadra. Las instalaciones son bellísimas. Desayuno inmejorable. El personal amable y atento. Es un paraíso con playa propia. Lo recomendamos totalmente!"

"The staff was wonderful, especially Giovanna. She made us feel like we were a guest in her own home. The pool was lovely. The breakfast delicious. The only drawback that we could see is the distance from any restaurants or activities. It’s somewhat isolated. But the positives much outweigh that one negative."

"Excellent view, amazing location, and helpful staff"

"Beautiful setting, but disappointing service for a 4-star hotel. The hotel has a beautiful location, a stunning view over western Sicily and pleasant facilities. Unfortunately, the overall experience was far below what we expected from a 4-star property. We were told at reception that the tap water was not drinkable, but there was no clear warning in the bathroom or near the tap. When we asked for free drinking water, we were told the only options were paid bottles from the minibar or...