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"The food is horrible and expensive"

"Huge cockroaches (found one crawling on our toothbrushes) also in buffet area, tried to tell front desk but they didn’t seem to care. All of us except one got very ill, spent whole travel day home in any bathroom we could find and daughter threw up on the plane. I can see the hotel is trying but when you spend $500+ a night you expect more. Good pool and drinks and it’s nice of them to let you explore property early before your room is ready."

"Kitchen was fully equipped for cooking places looked exactly how it was online check in process was smooth environment was safe clean warm and welcoming highly recommend we did the room with the ocean view "

"I think this resort is in a great location. Love the beach, seating, drinks and the daily 2 for 1 specials. On arrival though, we got little to no direction on where our room was, or even a general overview - that would have been helpful."

"Staff was some of the most friendly people on the island. Biggest downfall was the insane amount of seaweed, cannot swim in beach and seaweed left a horrible smell even in our room we could smell it. They try to bulldoze it away so it’s not their fault it’s just the unfortunate beach condition."

"View and beaches are great and the staff mostly helpful. Food was just okay, even as an Ocean Point guest. Ru and Domenica (DD) were great servers, attentive and truly kind."

"Who was nice needed more people for service took a long time to get anything food drink, etc."

"Not a fan. Very low staff. Rooms stunk like sewage, always out of food. No help ever. Check in took 45 mins. Catered to cruise ship passengers more than their own guest. Not worth the price. Only one bar that closed at 10pm "

"Points positifs: - Emplacement parfait et près de plusieurs restos - Sécuritaire - Vue magnifique - Plage magnifique, beau sable, eau calme - Accès facile aux chaises longues avec parasol - Bon cocktails - Personnels accueillants et professionnels - Très bonnes communications par l'établissement - Programme d'activités Points négatifs: - Très très humide dans la chambre À noter que nous n'avons pas essayé le resto sur place"

"The property was ok. Definitely needs renovations. My room was old and had old fortunate that was rusting. Bathroom wasn’t my favorite. Was outdated and bathtub was peeling and had missing grout. Had roaches near my sink area and weird black spots on the tile floor under the a/c. Location is great and has a pool and beach. "

"Very beautiful property, love the back area by the pool. A little older but everything else was great. Absolutely lovely staff, always greeted and would make small conversation. I would definitely stay here again"

"Check in time was good & fast and appropriate the fact that our luggage was taken up, just didn’t like how check in time was at 4pm & check out was at 11am. I definitely don’t recommend the stay. We tried to get extra towels because ours were dirty and they tried to tell us we had to pay extra for the towels. We stayed in the 2nd building and had so way up the hill. We had to walk up the hills in order to get to the room. A"

"My room wasn’t clean that great at all and the locks had to fixed "

"Rating is based on the fact that the Expedia photos do not accurately represent the room we received. Our room was clean but quite worn with peeling wood on cabinets and doors, very worn and faded upholstery, no sofa or lounge chairs on the balcony. However, the room had what was needed. Front desk and restaurant staff was kind and friendly. The beach chair attendant didnt want to unlock chairs for guests. He said once he did it for one couple, there would be more. We watched him turn away 4...

"Flew in from JFK and was great! Hotel is very close to airport. Planes fly over very close all day long. You could even walk to the airport to the hotel if you wanted to. Beach is beautiful and the pool was awesome. Rooms have kitchens in them and there was a grocery store right across the street. Liquor store is a two minute walk. Restaurant on the property food was great; service was a little slow but when sitting watching the waves crash was relaxing. Plenty of pool chairs."

"The Royal Palm is a beautiful resort and we’ve always enjoyed staying there for many years. However, it has shifted to more family friendly resort with lots of children. If your a family looking for a nice resort I highly recommend. "

"Staff were really great and helpful!"

"The kitchen needs more counter space fpr cooking prep. At least a foldable counter on the side of the stove. Also, the tv did not work. I could not connect to it and it is much too high and far from the bed. "

"They have one elevator on the property "