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"Lovely hotel in a good location. Parking at Charlotte street was easily pre paid online. Rooms were huge with comfortable beds and a great shower and were very quiet. Would have liked bottled water in addition to the teas and coffees supplied but it’s a minor point. Pool was fab, we had it all to ourselves! Good breakfast with a cold self serve buffet then an excellent choice of hot food to order along with cappuccinos, lattes etc. Staff were very welcoming and friendly. Would definitely visit...

"Friendly welcome. Comfortable, clean and compact room. Both of our rooms (203 and 204) had opaque and inaccessible windows (behind the bed) so there’s little point in paying for a room with a window. Unbeatable location."

"A lovely welcome with friendly staff throughout the hotel. The rooms were tastefully decorated and well maintained."

"Beautiful little hotel right tin the middle of bath, very clean and elegant."

"Location is very good but my room was located at the bottom of a courtyard. The room had a glass wall facing the courtyard, leaving me with a choice of light or privacy, and no view."

"Good location. Clean hotel. Our room was quite dark. Shower dreadful"

"Excellent place to stay."

"Request on Expedia form for early arrival was not communicated. Bathroom was not clean, loo unflushed. Wi fi was not given on arrival Phone contact to reception was not clear on the room phone When we dialled zero no one answered despite several attempts But A comfortable bed and sheets and handy phone charging Reception helpful "

"The room was mostly clean, just the edges of the carpets needed a bit extra but this seems to be quite common in hotels. We was surprised at how big it was. It's a bit dated but was perfect for one night. The bathroom was a good size. Again needs a little tidying up in places but overall was good. Shower was very powerful. Breakfast was great. All the usual choices, scrambled eggs, bacon, sausages etc, then cheese, ham, fruit, yoghurt, cereal, toast, bagels, mini doughnuts, tea, coffee, juices....

"Perfect location in the middle of everything. Lovely room and staff."

"room was huge. really pleased to have fridge in my room. chair & side table provided. good air conditioning. modern bathroom. i would definitely stay there again. "

"Complained about the air con ticking constantly in our room (720) for the guy behind the reception to laugh at me. He stood there like he wasn’t going to do anything. I asked if we could switch rooms, upgrade rooms .. nothing. He told me we would have someone come to the room and look .. again, nothing. Was given one free drink voucher, again laughing as he handed it to me. Night one bar man was lovely. Night two bar staff completely different story. Rude and unprofessional. When using...

"Utmärkt frukost. Saknade galgar/krokar, skohorn och toalettborste på rummet."

"The Royal Hotel has a couple of things going for it — it’s directly across the street from the train station AND it has a lift! A couple of things going against it — the WiFi reminded me of dial-up, glacially slow and iffy. Also, there doesn’t seem to be a way for a guest to set the room temp. Unless you count the tabletop plug-in fan? Staff were generally helpful, Tim at the front desk and the women working the breakfast room, too. LOCATION LOCATION LOCATION"

"The downstairs areas are lovely, really spacious and nicely decorated but when I booked i booked a garden room, we arrived and there was scaffold on the front of the garden rooms which I paid extra for as it was our anniversary. I complained to the front desk to change rooms or be compensated. The man said it does say it on your email from Expedia…. It didnt! he dug around online and found a small ‘hidden’ paragraph which was not transparent at all when booking. I wouldn’t have booked the room...

"Room was perfect "

"Room dirty carpet badly stained and in need of a good hoover. Windows so dirty unable to see out. "

"We arrived and got put in a small room where the windows wouldn’t open and the camp bed for our daughter was broken, but after a disappointing start we were moved into a much nicer room with the staff being very lovely about it. The rest of the stay was wonderful, it’s a short stroll into Bath Centre, the spa whilst very busy and cramped at times was nicer when it was quieter, the breakfast room was quite special although the fruit selection could have been a bit broader the hot breakfast was...

"During a 5 night stay twice the cleaning team overlooked cleaning our room. Parking arrangement very good. Overall the cooked breakfast was not hot. The quantity of pre/cooked eggs was excessive for the speed that they were required, and looked unappealing. Perhaps the hotel could consider cooking the eggs to order"

"We booked two rooms for one night last week. We were lucky enough to be upgraded and our specific needs for one person who is somewhat claustrophobic were taken seriously and several rooms options offered as available for them. The man at the desk on arrival, Hasan, was really helpful and understanding as was the lady on the desk the next morning and we had spoken to her by phone before we arrived too and received great service. There were areas which will soon need a bit of renovation but...