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"The upgrade room was very spacious and well presented. We did try and book the swimming pool but unsuccessfully. Staff were very helpful and always attentive. Will definitely stay with this brand of Hotel again"

"部屋は1人で泊まるにはちょうど良い広さで、ソファと小さなテーブルがあり便利でした。 新しいく大変清潔でした。 必要なものは揃っていて、冷蔵庫も完備されていたのは助かりました。 朝ごはん付きだったので、毎朝とても美味しくいただきました。"

"All of the staff were absolutely amazing, they were very friendly and helpful. The location is wonderful for shopping, food, and sightseeing. I was even able to extend my stay by a few days without any issues and was even offered a discount when you become a Z hotel member. I highly recommend staying here."

"Amazing room and amenities! Guest can use the spa during certain hours and it was super nice and not too crowded. Beds were so comfortable. Only negative was the room was super hard to find and had to go up and down a lot of stairs to get to it. "

"Fantastic hotel in the centre of town, beautiful rooms and friendly staff. We didn’t eat there as there is so much choice around you. Used the park and right to save the hassle of parking - a perfect weekend "

"Room was very spacious, clean and well appointed. Will definitely stay here again."

"Nice comfy room with fridge, I was very kindly moved at my request to a room with a bath tub (thank you!). Bed comfy too. Breakfast was plentiful, had lots of choice to suit all palates. The only thing I would say is that cold counter could be better placed against one of the walls as it blocks access to the bakery, toasters and juice station, and everyone is scuttling around it! Otherwise couldn’t fault the breakfast. Hotel is perfectly placed to access everything Bristol centre, bar street...

"Really friendly and professional welcome and the room was spotlessly clean. Comfortable bed, great shower and complimentary proper coffee in the room. Central location with access within 200m to local restaurants made this place a great find. "

"It is a comfortable place to stay in the heart of Bristol."

"Very good"

"Beautiful room with charm yet very comfortable and convenient "

"clean room, staff, style & location "

"Booked at very short notice and so pleased we did. Excellent, welcoming staff. Spotless rooms with nice little touches "

"The spa was lovely and my treatment excellent. Dillon on reception was super helpful and George in the bar made us great Margaritas 😊"

"Breakfast was amazing - and the gentleman who was running breakfast is an amazing person, so cheerful & efficient at that time on a Sunday morning."

"Clean comfortable room, attentive staff, lovely atmosphere."

" Fantastic location with high-quality facilities. The room was spacious, comfortable.A very enjoyable and relaxing experience."

"Excellent "

"The staf was very friendly, polite and supportive. Rooms are super clean and spacious with all amenities included. Big TV screen to relax before sleep."

"Hotel is a lovely old building with great views over Bath. Room was clean and spacious, staff were very polite and very helpful. Wouldn't hesitate to recommend."