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"I wish I could rate my experience higher but this Hyatt lacks customer service. When I called the front desk, they put me on hold, then hung up on me. The issue was never resolved - the thermostat in the apartment is really hard to adjust and the hotel did not provide support. The bed was not comfortable, the fact that there was no duvet cover but triple sheeting instead, and the lack of any bathroom amenities reveal the cheapness of the place. The hallways are super noisy in the morning when...

"Great hotel with very nice staffing. Location of hotel was awesome, was able to walk everywhere especially Main Street."

"Very well maintained property. Affordable way to stay in not very affordable area"

"The rooms are pretty basic (to very bad, our pull out couch was horrible as the parent that had to sleep on it). The location is the entire selling point. It’s ski in ski out, the ski school is walkable and you can easily access all other amenities. If you are prioritizing location over comfort I would consider staying here."

"The room offered a perfect view of Peak 8. The hotel's location was ideal, with several trails, restaurants, and shops just steps away. Everything was excellent, and we had an amazing vacation. Until next time, Breckenridge!"

"It was a wonderful experience, enjoyed all the amenities and having trails close by. I would definitely stay here next time."

"New, very clean and extremely dog friendly! Close walk to Main Street."

"Fantastic location, next to river, right downtown. Great staff!"

"AC didn’t work. Called the staff. Said no maintenance available and no rooms. Receptionist was very rude."

"Loved the morning breakfast. Easy walking distance to many restaurants & Main Street. Be aware: there is a $40 recreation fee that Expedia didn't include in their pricing. "

"Room was nice enough, it's definitely a lodge feel and it is a dated hotel but overall the room was fine. No AC though. The bed was good and the bathroom was fine. We went in June though so you could tell they don't staff it well because it's not in season. We went to the in house restaurant and there was hardly anyone there. They had just changed the menu so you could tell everywone was still learning. Food was good though. The spa is another story. They just straight up said we don't...

"parking was tight and navigating the property was not easy"

"The room itself was very nice. We had a few hiccups for our 3 night stay. The sink drain was clogged so we moved to another room. We didn’t know the pool/hottub was being renovated when we booked our stay. That was one of the main reasons we booked here. Our keys stopped working every day we stayed. And most importantly, the lobby smelled like a porta-potty. I couldn’t tell what caused it, but I suspect it’s their cleaning solutions they use. On a positive note, it has access to the bike path....

"Clean room. The hot tub could use some more cleaning. Breakfast about 45 minutes later than what it was supposed to be."

"It was a great place to stay, the bed was not comfortable."

"Room was clean and comfortable, the staff was friendly and helpful. Breakfast was good."

"The room was spacious and very clean. Nice pool/hot tub area."

"Amazing experience.! 100% recommended"

"The entire experience was amazing!"

"Great rooftop bar with amazing and friendly bartenders. The front desk gals, not so much. More interested in talking to each other than greeting guests. Felt like intruders. They were efficient but far from welcoming. The hotel is new and nice."