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"I am disappointed with my recent Expedia booking experience and the way this situation was handled. Prior to my arrival, I was notified that my reservation would be moved to accommodate my delayed baggage. I was specifically assured by an Expedia customer service representative that the necessary arrangements had been made and that the issue would be resolved when I arrived at Hotel Riu Palace Swahili. However, upon arrival, I was informed by the hotel that no such accommodation had been...

"Perfect honeymoon resort, amazing restaurants and staff, clean facilities. Loved the beach!"

"The hotel is amazing. It's beautiful, and the food, pool, beach, and activities are all incredible. But the best part is the people. The staff is so kind and friendly, always ready to help. I've never experienced hospitality like this before."

"The hotel was beautiful with access to a stunning beach and views. Sunbeds were enough.The rooms were more than comfortable. Staff were friendly and helpful. The food was varied, plentiful and delicious. The pools were awesome, all four being a standard 1.2m deep. The activities and entertainment was fun and exciting. Wifi was great! There is something for everyone. Superb hotel for adults and kids alike. Access to a 24hr lobby bar, beach bar and 3 themed restaurants with delicious food (booking...

"This was a great place as a single woman traveling solo. The beaches are beautiful, though if you want a quiet swim go earlier in the day! The food was great and there are plenty of activities during the week. I would definitely stay here again!"

"Hôtel magnifique, autant niveau décoration que la qualité des infrastructures (piscines, restaurants…), la plage etc. Les chambres standards sont relativement spacieuses. Le personnel est très sympa mais parfois un peu lent dans le service. Le kids club n’est pas vraiment opérationnel, c’est dommage. "

"This resort is so amazing and beautiful. The staff is very kind and are very helpful in all ways . The food was so yummy I could write and a million great things about the location because the 3 days I spent there were not enough and am planing to return with my partner . I wish there was some kind of entertainment for the guest ie introducing karaoke nites , dj playing great music or even a band . Other than that I will be coming back soon ! Iryn N"

"Overall the property has a lot of potential. The grounds were quite overgrown and unkempt, and the rooms while tidy, had poor finishing particularly with respect painting, where there was paint all over everything. The timber shutters on the terrace doors were broken, one set didn't close at the bottom. The wifi was very unstable through the property, and could not maintain a connection. In the room it did not work at all, and I was unable to do my work until later in the first evening when the...

"Der Aufenthalt im Ycona war einfach unvergesslich. Schon beim Betreten der Anlage taucht man in eine ganz besondere Welt ein – üppiges Grün, tropisches Flair, Affen, die von Baum zu Baum schwingen und eine Atmosphäre, die sofort Urlaubsgefühle aufkommen lässt. Unsere Villa war traumhaft schön und der großzügige Pool ein absolutes Highlight – perfekt zum Entspannen und Genießen. Besonders hervorzuheben ist der außergewöhnliche Service: Das gesamte Team ist unglaublich aufmerksam und herzlich,...

"On a adoré nôtre séjour dans Mantis nungwi dreams. Personnel tres professionel et accueillant, la bouffe etait excellente, les prix etaient bien justifiés, je recommande fortement."

"Everything about this property was exceptional but there is only one thing that needs improvement. The Check-in process. This resort can be booked using different booking agencies such as Expedia. At the check-in counter, we had three different check-ins going on but hotel was not able to locate the check-in easily. They had to make multiple phone calls to find their booking. Despite having all the proof and evidence, they could not locate the booking in their system. This was happening at...

"Everything about this place was 10/10! Food was delicious, customer service was top tier, and accommodations were clean. Everything down to the refreshing scents of the robes, no detail was missed. I had an over water villa with pool. The pool was clean and cleaned again during my 3 day stay. Highly recommend if staying in Zanzibar."

"The best part about this hotel was that everything was all inclusive. Otherwise, it's a well-maintained hotel with few amenities and beautiful gardens, we stayed at the resort all day because it's a bit isolated from most of the activities. We enjoyed the food, although at some point we felt like the food menu was not changing much. Food was limited at the buffet. Otherwise, customer service was amazing."