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"Staff at the pool was horrible at the reception. We will never come back!!!"

"You can definitely see the grandeur of the past - but property is in need of renovation. Good food and service, welcoming reception - but when you get in the room, you feel a bit disappointed. Understandable, the renovation of the resort will come with a price - but it needs one. Having single glazed windows and no heat pump in Winter is mediocre, to say politely. Surely it is a good place in warm season, with perfect location and amenities. Overall pretty good place, but requires work."

"Excellent location. Room very small but you get what you pay for."

"I liked the amenities that were on hand, staff were friendly the only gripe is that the room I had to share was small but that was due to booking availability. Otherwise I am satisfied with my stay and will most likely stay again."

"Algoods"

"Great location, loads of parking and a really friendly, helpful team there"

"Good location with views to lake. Loved our own private thermal spa in winter. Public baths looked good too."

"Very comfortable and great amenities"

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"Room needs refurbishing."

"Great location but the bathroom had mold on the walls and lots of soap scum in the bath tub"

"The room itself was clean and the bathroom seemed recently updated. It also looked like they took over the neighbouring motel and it was a bit dated, particularly the outside areas. Perhaps this is why the standard room cost less. I imagine the nicer rooms were located on the original/modern side of Quality Inn. The bed was the worst part of the stay. However, the staff were friendly, parking was fine and the breakfast was decent for the extra $5 paid for the room so that was a bonus. Next time...

"Good convenient place"

"We were just okay with it. Certainly needs some maintenance done more often. Very jaded. Lovely to have our room serviced. Clean towels etc.Was not expecting that. Location quite good. No lake view which was disappointing. Price was realistic."

"Friendly helpful staff Pleasant stay Clean and tidy"

"great place to stay in taupo , walked to main dinners , close to shops , great kitchen and bathroom , lake front walk across the street , had a great time bruce"

"Pretty good. Simple and easy"

"Great pool, clean apartments, right on the lakes edge. Had a great stay"