Hotel with a Concierge in Toledo District

"Itz'ana is exceptional. The staff embodies the meaning of hospitality. From the reception desk, the wait staff, housekeeping; everyone was so nice and helpful. The GM is amazing, he has assembled a great staff. We are aready planning our trip back in February 2026. We love this place."

"Super impressive!! Super intimate and so so beautiful from the villas to the beach, bar, pool and dining! Staff was very attentive and friendly. I will definitely re visit!"

"The attention from Staff, their kindness stood out tremendously. They helped us with everything that we needed and went beyond. "

"Loved the staff here so much! The property was beautiful and very well kept. Plenty beach chairs, hammocks, bikes, paddle boards and kayaks for the guests. Everyone feels like family and old friends by the end of your stay. Definitely will be back here."

"The staff are fantastic!!!"

"Absolutely a beautiful property and AS ADVERTISED! The location is key- close enough to many great restaurants and bars but far enough for the seclusion we desired for our honeymoon. We used it all: kayaks, paddle boards, bikes and all were in good working order. This house really was everything you need in Placencia. Kitchen is fully equipped. We had an in-home chef make a meal one night and they were able to do it all without needing to bring anything but the food. The AC blows cold, deck views are amazing, and bonus of having a smart TV helped with our quiet nights listening to the rain. This house has it all. I would stay again without question. It’s the best place to stay in Placencia, especially for the price and location. In fact we drove by two other properties we had considered to compare and were SO GLAD we went with this home. "

"Mr Fred and his team was amazing, from the pick up at the airport to arranging the daily excursions. I had a ball and would likely be back soon to visit. Thanks for an awesome mini vacation, much needed and appreciated!!!!!"

"Shelly was so sweet, kind and helpful. She even helped me arrange a rent a car at a fair price. Thai also go me a fresh coconut every day. "

"amazing hospitality, amazing service, picked us up from airport etc. So accommodating to everyone! Felt like VIP! "