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"DO NOT! I repeat… DO NOT STAY AT COCO REEF! This was inarguably the absolute worse hotel I have ever stayed in! The rooms are literally as old as Methusala. Even a Motel 6 has better rooms that here. Bed linens were so old and dingy that I slept on a cover up wrap so as not to touch the sheets. The furniture was old rickety wicker. The TV was an itty bitty 13”-16” monitor with a snowy monitor. The bathroom was dated and the water was never hot. Let’s not even get started about the decor. ...

"The grounds are beautiful but the entire facility is not maintained at all . Not one aspect of this place has any modern amenities . We can excuse poor WiFi and weather related problems , but from staff to its so called all inclusive package . Assistance or food was non existent . The rooms are seriously antiquated , besides breakfast no other services exist . The communal areas have no fans and it’s serious mosquitos attacking . The fixtures are outdated , the bath soap was in some mini bottles...

"The pool close off at 10pm and we wanted to just relax outside by the pool ."

"Overall everything was great, and yes I would definitely go back.. the only issue is that my husband and myself had to wait 50 mins to check into the room."

"Hotel is in dire need of help! Needs cleaning, updating, new furniture, staffing and everything else"

"The customer service was very on point and the staff both at service desk and restaurants were eager to serve us and more than welcoming and friendly. Will recommend this hotel to others."

"Really enjoyed our stay! The staff was great, the facilities were nice, the food was excellent, and the service was on point. Big up to Carol, Al, and Johnathan for taking such good care of us and making the stay even better. Really appreciate the great hospitality. Would definitely stay again!"

"All the staff were very friendly! The AC in my room was making extra noise and therefore disturbed my sleep. The staff tried to resolve the problem but without success. They said a new unit would be installed nevertheless it wasn’t done. The hotel is quite worn and could use some touching up. Again very friendly staff all the way."

"Everything was great"

"This property was a great stay ... Very convienant ....Location was easy. Enjoyed the stay."