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"Food and location"

"Overall, we had a good experience at the Magdalena Grand. The hotel was clean, comfortable, and the staff were friendly and helpful throughout our stay. The service we received from the team was appreciated, especially when dealing with an unexpected issue. On our first night, there was a plumbing problem and we were unable to use the water for showering. The issue was resolved later that night, and the staff made an effort to provide alternative arrangements so we could manage while it was...

"The room was clean, the staff were friendly, and the food and amenities were enjoyable. Unfortunately, our experience was overshadowed by a very frustrating check-in process. We waited over three hours past check-in time before our room was finally ready. To make up for the delay, we were assured by the front desk—and it was noted on our reservation—that we would receive a 2:00 PM late checkout the following day. However, at 12:00 PM the next day, our room keys stopped working. After returning...

"Very nice Property, Amazing View from Pool and Restaurant. Prices reasonable and rooms clean. Slept comfortably, however checkout time should be extended to at least 12pm. 11am was a bit of a Rush for me."

"Great food; helpful and friendly staff; excellent location close to the airport and beach."

"Our stay was generally good. We enjoyed our mini getaway trip. We were looking to mostly stay onsite at the hotel and focus on relaxing for the weekend. We found the staff was pleasant and helpful except for one instance where the male towel attendant at the poolside was rude. Our room was clean and I enjoyed the balcony facing the mountains. I loved watching the morning sun hit the mountains as the sun rises. Breakfast was freshly made everyday with Caribbean and North American options except...

"Really great experience. Breakfast was delicious and well catered. Safe compound and the service was memorable."

"The rooms was spacious and beautiful but the toilet was not working / flushing properly, the water in the shower was building up however we told them about it and it got fixed. The ac was not getting cold enough to keep the room cool . There was no ac in the hallways and no elevator so bringing your luggage up the stairs in the heat was not so nice . The restaurant was not working properly, it only opened for breakfast"

"Front desk was very helpful as soon as you got to the hotel someone there to help with baggage and greet you , however breakfast was terrible!!! For that price the pastries was very stale !!!!!! I find that the staff in the restaurant not helpful !!! Also I forgot my wedding band and called the hotel the following day to this date they didn’t find it ."

"Such a wonderful place to stay the atmosphere is extremely relaxing. The staff are so accommodating, warm, friendly, and inviting… I got there after check-in closed, not realizing that it was at 10 o’clock, and the hospitality extended to me, and my husband was absolutely refreshing. The grounds were meticulously landscaped. The pool seem so invited. Give me every feeling that I was in the tropics.. I highly recommend and will definitely be staying there the next time I am in Tobago!"

"It was very scenic"

"Shepards inn was such a good place to be in Tobago the rooms well maintained the grounds are beautiful and the pool was deep 😂. The bartender Jorge knows his stuff (ask for the Little Bo peep). The breakfast crew knows how to make a good breakfast. There was always parking available and they are at a great location to get to. Will be going again."