"Overall, we had a good experience at the Magdalena Grand. The hotel was clean, comfortable, and the staff were friendly and helpful throughout our stay. The service we received from the team was appreciated, especially when dealing with an unexpected issue.
On our first night, there was a plumbing problem and we were unable to use the water for showering. The issue was resolved later that night, and the staff made an effort to provide alternative arrangements so we could manage while it was being fixed. Their willingness to assist helped make the situation less frustrating.
The breakfast was decent and similar to what you would expect at many hotels. The selection was somewhat limited and it was not particularly spectacular, but it was also not disappointing.
Overall, the Magdalena Grand provided a pleasant stay. While there were a few areas that could be improved, the cleanliness, friendly staff, and good customer service contributed to an enjoyable experience"