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"Room was a bit dated, but location was very nice"

"Sauberes Zimmer, gute notwendige Ausstattung. Ruhige Lage. Gut gelegen Metro Station in der Nähe. Restaurant und Geschäfte ebenfalls in der Nähe"

"We were very early to check-in and just wanted to leave our bags we were offered an early check-in if we accepted an upgrade at a price, we were under no time pressure so declined to upgrade but we were then immediately checked in and given our rooms, I didn't like that as it suggested the hotel were trying to get more money out of us, a little thing but left us feeling a little uncomfortable. Other than that although the room was very small it was OK, nothing special but OK."

"Room has nothing inside, no hair dryer, no iron, These are shared in a specific room and its very inconvenient , my friend’s room had bedbugs, would not return."

"This was the first property I’ve stayed at in London and will def be back"

"Clean room. Not a fan of getting your sheets changed once every 3 days though"

"Great customer service"

"Staff very helpful. Very busy one day withh lots of young students at breakfast! The staff worked very hard, very well organised. Incidentally the young people were very well behaved which helps!"

"Amazing "

"CODE was wonderful!!! Vicky was great on the walking tour and Leighton was so helpful when I was checking in. The staff is there 24/hrs and were all so kind and helpful. The check in/check out process was so easy. They provide towels and Wifi. Rooms were clean, cute, and comfortable!"

"Beautiful suite!!!"

"Location location location great customer service "

"Grand at the Grand! A most welcoming environment inside and very convenient access to major London sites and events made this a satisfying and exciting location. Best breakfast, however, is at the Cafe Concerto next door."

"Everything was fabulous. Not one complaint. This was my third stay at Bailey's and will return next year! Breakfast wonderful and the staff made my day every morning. Thanks to TEIGIST, ABDUL, ASYSUI (spelling), RAMSHA, etc. Lovely people from all over the globe. Also reception desk staff, DIANE, NICK, etc. Also the wonderful doormen!"

"Hôtel calme au bord de la Tamise, près des transports public. Petit déjeuné copieux. Bien pour les familles. Petit bémol, pas d'eau chaude au robinet du lavabo de la sale de bain. Et il y avait un trou dans le plancher au pied de l'escalier du lit superposé."

"Great location, cool spot"

"Breakfast was wonderful"

"Honestly this hotel was soo amazing could not give a single fault from the minute you walk in to the minute you leave the staff are so welcoming and so nice, and it just smelt very nice when you walk in and through out the whole hotel might I add. we got early check it witch was a bonus and our room was so so clean and spotless I would definitely recommend and if I ever stay in London again I will be choosing this hotel thank you "

"Perfect location and good value for the location"