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"I really like this hotel. It is my go hotel when visiting family in Cali. I appreciate their service, staff and location. A coffee shop recently opened under the hotel and i enjoyed coffee there. Only thing i dislike this time around was that i was charged for coffee pods left in the kitchen without indication i had to pay for them. I suggest they add a note next to the pods so people are aware. Other than that, all was great."

"I really enjoyed my time in this hotel. The staff were really helpful and kind. I will definitely use it again to travel to Cali and be close to the airport. The shuttle service from the hotel to the airport works perfectly."

"Alko is beautiful hotel, clean, friendly staff and great food"

"My husband & I originally planned to only stay 2 weeks but ended up staying 3 weeks. We enjoyed the rooftop restaurant, pool and sauna many times. The free breakfast often included soup, arepas, eggs made your way, papaya, pineapple, infused water, salad, coffee made your way and much more. The variety of plants throughout the hotel and on our balcony was the special touch needed to make it feel like a lush oasis. We did not want to leave! Staff became friends and we look forward to returning...

"El personal y servicio excelente"

"NO NEED"

"Everybody just made us feel at home ! They offered us a free room upgrade which made us even more wowed at the property! Stunning! Will definitely return !"

"Z"

"None"

"Limpieza excelente, buena ubicación, el Staff muy amable y servicial y un cuarto excelente con desayuno ricooo, volvería a escogerlos"

"This stay ranks among the worst I have experienced. Checking in at the front desk took a long time. Blood appeared on the bed sheets, and staff declined to replace them because it was late, so I slept without sheets. Every service felt overpriced. They would not bring deliveries upstairs even though my wife and I had undergone surgeries. Finally, they double-charged me and blocked my departure unless I paid. Expedia attempted contact many times without success. I was at their mercy because I...

"Clean room. Great staff."