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"Great spa and staff where great - very helpful 3 minute walk to gondola ! "

"The check was very easy, they even let us check in a few hours early. The hotel was lovely and clean, the lamp in the room didn’t work but plenty of other lights, the tv wouldn’t connect to the internet so could only watch French tv. Spa area was lovely and relaxing after a busy day skiing. We had one free access per booking so definitely made use of it. The breakfast was brilliant. Hot and cold buffet breakfast so great start to the day. Location of hotel was perfect, not too far from all the lifts. We didn’t eat in the restaurant but the bar area was very nice and all the staff were extremely friendly. Would definitely come again. "

"Good parking, downhill walk to go skiing, staff helpful and friendly. Only spoiled by noisy people above singing and stomping feet to singing at 11pm at night and talking very loudly at midnight with chairs being scraped and kids running around on wooden floors, also men talking very loudly at lifts/in corridor in early hours of morning several times waking everyone up leaving us all tired on following days. "

"First class hotel-friendly and helpful staff. Spacious modern rooms. Excellent spa and ski hire on site. Afternoon coffee and cakes a nice surprise. Morning transfer to slopes a real bonus as is bus stop right outside hotel for return after day on the slopes. Would recommend the hotel for a stay in La Clusaz"

"Room wasnt as advetised online "

"Everything was great Best hotel we have stayed in in Europe "

"We got the apartment A9 (one bedroom plus living room). The place is perfect for a family of four with young kids. Very clean. Friendly staff. Super location in the heart of Chinaillon. Ski room is super convenient at the lower level with direct access to two main ski lifts. Just wished the swimming pool would be a tad warmer (still 30c)"

"Hotel was beautiful. The staff were the best, very helpful and put up with my awful attempt at speaking French. The food was amazing and service top notch. We will look at returning again. Beautiful piece of heaven located in amazing surroundings. "