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"Accueil avec Maria ,nous a vraiment accueillis chaleureusement, elle nous a très bien expliqué tous les services de la place .De plus elle a pris de son temps pour nous expliquer comment visiter Bruxelles. le déjeuner était vraiment complet et de qualité.l’appart hôtel bien aménagé et fonctionnel . Rock ,Suzanne du Quebec"

"Room is clean and tidy. Its noisey as room was on ground floor next to construction site along the road. Can hear people talking clearly. Sound proofing is bad. Request for room change is denied. Very disappointed. "

"It was a nice place to stay. Close to everything we needed. "

"No funciona el WiFi solo en la recepción y no hay manera de tener atención solo en los horarios que marcan de 10am -5 pm Tuvimos la experiencia de desalojar el edificio por que solo la alarma a las 2 am y no había manera de comunicarnos a recepción de que sucedía y estábamos en el piso 9 empezamos a bajar por escalera , sin embarro igual subir y llegamos hast abajo sin saber a k hr podíamos regresar ya que no había nadie de ahí ...la alarma se silencio pero no sabíamos que pasaba . Gracias...

"Wife really loved the place. I like the in room laundry, so a nice stop on longer trips. Room we had was spacious and very comfortable. Good location and the underground Opera parkade was clean and secure. Did not cost as much as I was figuring I’d be hosed for."

"Great place. Apartment room was perfect for a family of four. They could improve on waiting time at check in."

"Very new feeling place. Friendly people. Has everthing you need for a self catering stay. Nice cafe downstairs as well."

"It was good value for money"

"Great location."

"Lovely as always "

"Great for solo travelers "

"Place was fine - lack of blackout blinds and street noise make for a very bad sleep "

"We were here for 1 night arriving during the air traffic control issue and this was a stop over for Eurostar. So limited exposure. The room we had was fine, it was clean but is well worn, you can see it in everything. Bed was comfy and for the few hours we were there it was fine, i wouldn't want to stay for any longer. The real downside is the local area it is horrific and i don't think that even does it justice. I'm not one to feel intimidated but this is bad gangs of men/youths hanging...

"A lovely quiet place. Feels like it's tucked away into the city with a nice green space in the back. Was clean and very cozy. Easy check in and out. "

"Shower didn’t work didn’t speak any English - "

"Staff was helpful, location was perfect and quiet. "

"Check in was a bit of a hassle. We never received the mandatory checkin email, which required chatting with hotels.com to resolve the issue. We tried to call the smartflats people after receiving the number from hotels.com (the one on the website is disconnected) directly and were put on hold (while we were chatting with hotels.com) and after 15 minutes of being on hold, we hung up. The checkin also requires a photo id scan from your phone as well as an additional $$ euro deposit before they...

"The original room I had booked wasn't available, so I was given a replacement which turned out to be a fantastic apartment in a better place of the city. I'm very happy with the way this was dealt with and the quality of the replacement. The check-in and check-out process as well as the communication with the staff during the stay was very efficient, and very service minded."