I booked a four night stay for late October. Right after we arrived we discovered that the TV in the living room had no cable as advertised, a useless over-the-air antenna, and a non-working remote control. The TV in the bedroom had nothing at all. I called the owner's phone, but got a v/m in his office as it was late in the afternoon. As such, we had no TV the first night. He called back the next day to say he'd send someone out to get it fixed. A local maintenance man showed up about an hour later with a larger over-the-air antenna and a replacement TV. No matter where he and I placed the new antenna, ever outside on the porch, we couldn't get any MSM network stations at all. The only one we got was a Fox affiliate out of Rockford. The new TV had a badly cracked screen right out of the box, but without programming it would have been useless anyway. At that point it was clear there was no short-term remedy for the lack of TV programming, so I called the owner back. He agreed there was no short-term remedy, so I told him we'd be heading home to MI ASAP. He agreed to make the financials right by us.
The day after we returned home, I emailed the owner to request a full refund less the cleaning fee which I felt we owned him. His first response was to say his listing on Airbnb did not claim cable was included. I quickly told him I didn't use Airbnb. I used VRBO, and it clearly said (at the time) the rental offered TV and cable. He acknowledged that fact in writing (and quickly removed the cable feature from the VRBO listing). His next parry was to direct my attention to paragraph 20 in his rental agreement. I looked into that and said paragraph referred only to Internet reliability. It had nothing to do with TV or cable. His final offer was to refund only three nights rental, not the first night and not any of the fees. He refused to offer the full refund I was expecting from our final phone conversation at the property.
Know well what you're getting with this rental property. We expected a working TV and cable as advertised. We got neither. We also expected a full refund. Didn't get that either. So "buyer beware."