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"The carpets in the corridors need a good vacuum "

"A treasure chest of a hotel with the kindest people who really care about giving you the most special experience. The hotel is simply beautiful and has everything and more to make your holiday perfect. The food in the restaurants is top notch, the grounds are breathtaking, the views are second to none, the staff always go above and beyond, the rooms are excellently equipped (there's even a pillow menu!), the spa is fabulous for winter holidays, the drinks are delicious treats, the live music adds a whole new layer of wonder, there's so much to explore in the surrounding areas from Tombs of the Kings to the glorious sea-side walk to the harbour...oh, and the breakfast is the greatest of all time (you have to see the next-level spread with your own eyes). It was an absolute pleasure from our welcome to our check-out and we can't wait to come back later this year! "

"All perfect "

"Lovely hotel and the staff were all very kind and accommodating. "

"Clean, vibey hotel with friendly staff and great restaurant."

"Lovely room. Gave us an upgrade to 15th floor as it was my birthday . It really is the best time of year to visit. Room was huge and had everything you would need. All the staff were so friendly and smiling "

"Stayed here several times throughout the years. Staff are great, the location is the best as it’s so close to the promenade and all. Rooms are comfortable and hotel is very clean."

"Everything stood out, the hotel was clean fresh, friendly. The staff were always available and visible. They helped with any requests from booking cabs, to recommending places to visits and salons. I needed a hairdresser and they got one to come to the hotel. The amenities were really good, spa, indoor pool, outside pool, beach, restaurant. I had a hot tub I. My room which was maintained everyday. Cannot fault the stay at all."

"Rude staff, not accommodating. Room service is awful. NOISY hotel. Next to the lift, so can hear it every ten seconds. They had drilling going on till 2am - the mirror in bathroom was shaking with the drilling. The cleaner knocked on the door at 8am when checkout is 12. Crappy sleep, old dated room. Tv volume goes up and down on its own. Sink right infront on toilet. No space. Waste of a night. They need to upgrade their rooms. Worst hotel experience."