It is a beautiful location. The rooms are modern and extremely clean. The staff is so helpful and accommodating especially Kellie in reception. We liked it so much we are coming back for our last few days.
It is a beautiful location. The rooms are modern and extremely clean. The staff is so helpful and accommodating especially Kellie in reception. We liked it so much we are coming back for our last few days.
Susan
Reviewed November 2, 2026Reviewed November 2, 2026
We had an amazing stay at Castle Crest Motel. The staff were great. The room was not fancy, but it was clean, up-to-date, and well maintained. The location is an easy walk to the Strand and the beach. If I return to Townsville in the future (I hope I do!) I will definitely book here again.
We had an amazing stay at Castle Crest Motel. The staff were great. The room was not fancy, but it was clean, up-to-date, and well maintained. The location is an easy walk to the Strand and the beach. If I return to Townsville in the future (I hope I do!) I will definitely book here again.
The room was spacious and spotless. Every item you could need to cook up a storm was in the kitchen. Parking was at the door undercover, again excellent. Sharri at the office was easy and great to deal with.
The room was spacious and spotless. Every item you could need to cook up a storm was in the kitchen. Parking was at the door undercover, again excellent. Sharri at the office was easy and great to deal with.
Great cabin with everything we needed & a staff that was exceptional! Having oneās own cabin with a porch was charming.
Property has coded locks to get in & exit.
Best part was the friendly, helpful staff who gave us tips on what to explore in the area.
Great cabin with everything we needed & a staff that was exceptional! Having oneās own cabin with a porch was charming.
Property has coded locks to get in & exit.
Best part was the friendly, helpful staff who gave us tips on what to explore in the area.
Nice studio appartments, small nice balcony over looking the Strand.
Many rooms are updated, always stay in those.
Close to many restaurants, walking distance to groceries.
I always stay here as it is reasonably priced and has off street parking (limited but many)
Nice studio appartments, small nice balcony over looking the Strand.
Many rooms are updated, always stay in those.
Close to many restaurants, walking distance to groceries.
I always stay here as it is reasonably priced and has off street parking (limited but many)
Douglas is a neighborhood that travelers like for its university setting.
If I need to cancel my hotel reservation in Douglas, will I receive a refund?
Yes! Most room reservations are fully refundable as long as you cancel prior to the accommodation's cancellation deadline, which often is within 24-48 hours of the scheduled arrival. If your reservation is non-refundable, you might be able to cancel it and get a refund within a 24-hour period of booking. Add dates, click "Search", then you can filter by "fully refundable" to review the best options available in Douglas.
Where can I learn more about changing or cancelling my trip to Douglas?
To find more details about changing or cancelling your trip to Douglas, head over to our customer service page.
What can I see and do in this Townsville neighborhood?
Riverway Stadium, Townsville Palmetum, and Riverway Lagoon are just a few of the places to visit in and around Douglas. While you're out sightseeing, Martial Art Academy and Willows Shopping Centre are a couple of additional sights to visit in Townsville.