Search Apartments in Douro International Natural Park

"Sadly having booked and paid for this hotel to end the day motorcycling up the Duoro Valley we had an email from you late the night before confirming that the booking could not be honoured and to ring your reservation services line. Which we did twice hoping for an offer of alternative accommodation. Rather than wait on the line your employee (Jimena) confirmed he would ring us back with alternatives. He never did - nor did anybody else. We rang first thing in the morning having had nothing but a duplicate of the original email overnight (circa 0230 Porto time). Clearly no meaningful support could be expected so we requested a full refund and booked an alternative hotel ourselves. Overall not a very customer centric and sympathetic response. To add to the disruption this was my husbands birthday too! We welcome your response. "

"Lovely house right in the historical centre of the town. Had a great stay. "

"Very clean well run hotel. Good breakfast. Sadly no food available until restaurant opens at 20:00. Spa gym and pool."

"It was excellent! Nice people, we really loved, specially the breakfast. The only negative thing was the hair dryer that wasn’t working. But over all we would recommend and definitely would return. Nice people, great food and confy + clean."

"Our apartment was very modern but the property still has a very historic and, especially, authentic country feel. Very much appreciated the wood stove at that time of year. Only critique was lack of any American TV. While we don't particularly travel to Portugal to watch TV, when we stay in country places at this time year we don't relish driving after dark. Next time we'll know to have our tablet ready for movies."