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"Nice place, very clean and great amenities. Kids loved it."

"Great hotel in ideal location - only disappointment was the breakfast offering - would have preferred warm breakfast (eggs) instead of cold hard boiled eggs"

"Hated having to pay the $31/day charge for Parking in an underground lot that is very tight to manoeuvre and was often full when we got back to the hotel in the evening. Other than that staff were good. Room was clean and very spacious."

"Staff very friendly and facility is very clean and well maintained. Worth the money."

"I booked this hotel because the pictures looked quite nice, and chatGBT recommended it. I checked in after a long day. Location was a little strange and the parking situation wasn’t great. The hotel is surrounded by a high volume of unhoused people as well as obvious drug use. I was a solo traveler and felt very uncomfortable. The lobby’s first impression was a very old and musty smell. They had stations with refreshments ( not that they invited guests to help themselves). They have a code...

"We loved how this property gave homage to the former Kellogg factory that it housed, and the attached museum and gallery with food and shopping."

"Nice staff"

"The hotel is not fancy but it is very clean with comfortable beds, strong showers, pretty good breakfast and plenty of parking."

"Enjoyed the step back in time."

"Overall amazing"

"The ions were beautifully done and clean. The atrium with pool was beautiful especially when they opened the top and you could lay back in the pool and watch the clouds go by. Staff were always helpful."

"Satisfied"

"City oc London should shut down this place. Dirty place inside the room, washroom needs plumbing, shower gives big sound, can't put back on. Toilet flush not working. Toilet Dirty inside. Live bugs. Hair on bedsheets. Ac not working. I will write to health inspector with city of London to take action. U paying and not able to sleep. It's hazardous place."

"Great stay"

"The location is good - close to lots of fast food places & shopping centres. Free parking. The sheets didn't look clean, there was only 1 thin towel in the bathroom with a tiny soap bar for amenities. They did give us more cheap towels & soap when we asked. The toilet bowl had a ring inside - looks like it wasn't cleaned in weeks. We had to sanitize everything before we could touch anything. The mirror was cracked, there was moldy wood covering the window in the bathroom. If we could have...

"Very disappointing and unsafe experience. I booked a room with a king-size bed. From the outside, the hotel looked fine, but when we entered the room, we were shocked. There was a strong cigarette smell, a dirty floor, exposed electrical sockets, and a large hole in the bathroom ceiling. The room clearly did not look ready or safe for guests. We complained and were moved to another room, but received a queen bed instead of the king we booked. The second room still smelled of cigarettes, and...