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Andaz Family Suites by Hyatt - Palm Jumeirah

5.0 star property
Luxury aparthotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Andaz Family Suites by Hyatt - Palm Jumeirah

Outdoor pool, open 8:30 AM to 8:00 PM, free cabanas, pool umbrellas
Terrace/patio
Premium bedding, in-room safe, individually furnished, desk
Interior entrance
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Kitchen
The current price is AED 504
AED 638 total
includes taxes & fees
2 Jun - 3 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Andaz Deluxe Studio

Andaz Deluxe Studio | Premium bedding, in-room safe, individually furnished, desk

Andaz Deluxe Studio

Highlights

Separate dining area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Family Suite with Kitchen

One Bedroom Family Suite with Kitchen | Premium bedding, in-room safe, individually furnished, desk

One Bedroom Family Suite with Kitchen

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Family Suite with Kitchen

Two Bedroom Family Suite with Kitchen | Living area | Flat-screen TV

Two Bedroom Family Suite with Kitchen

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 135 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Palm Jumeirah, Dubai, Dubai

What's nearby

  • The View at The Palm - 1 min walk - 0.2 km
  • AURA SKYPOOL Dubai - 1 min walk - 0.2 km
  • Nakheel Mall - 2 min walk - 0.2 km
  • Aquaventure - 7 min drive - 4.7 km
  • Marina Beach - 7 min drive - 6.4 km

Getting around

  • Al Ittihad Park Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 37 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬8 min walk
  • ‪St. Regis Gardens - ‬8 min walk
  • ‪Depachika Food Hall - ‬20 min walk
  • ‪Joe & The Juice - ‬9 min walk
  • ‪Sushisamba - ‬9 min walk

About this property

Andaz Family Suites by Hyatt - Palm Jumeirah

Luxury aparthotel on the beach, with outdoor pool
Catch some rays on Andaz Family Suites by Hyatt - Palm Jumeirah's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 3 restaurants. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Conveniences include a dining area and a coffee/tea maker, and guests will appreciate thoughtful touches like bathrobes and slippers. Weekly housekeeping is available.
Andaz Family Suites by Hyatt - Palm Jumeirah offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Russian, Urdu

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Exterior

Andaz Dubai the Palm, by Hyatt

  • On private beach
  • Pool
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 205 reviews
The price is AED 440
AED 559 total
includes taxes & fees
2 Jun - 3 Jun
Andaz Dubai the Palm, by Hyatt

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Free crib

Restaurants on site

  • Andaz Lounge
  • La Coco Family
  • The Locale

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 160 for adults and AED 80 for children
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AED 150 per night

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 116 units
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 160 for adults and AED 80 for children
  • Airport shuttle fee: AED 550 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned

We should mention

Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Andaz Dubai The Palm Residences
Andaz by Hyatt – Palm Jumeirah Residences
Andaz Family Suites by Hyatt - Palm Jumeirah Dubai
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel Dubai

Frequently asked questions

Does Andaz Family Suites by Hyatt - Palm Jumeirah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM–8:00 PM.

How much does it cost to stay at Andaz Family Suites by Hyatt - Palm Jumeirah?

As of 1 June 2025, prices found for a 1-night stay for 2 adults at Andaz Family Suites by Hyatt - Palm Jumeirah on 14 June 2025 start from $168.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Family Suites by Hyatt - Palm Jumeirah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Andaz Family Suites by Hyatt - Palm Jumeirah?

Self parking is free at this property.

What time is check-in at Andaz Family Suites by Hyatt - Palm Jumeirah?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Andaz Family Suites by Hyatt - Palm Jumeirah?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Andaz Family Suites by Hyatt - Palm Jumeirah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 550 per vehicle applies.

Where is Andaz Family Suites by Hyatt - Palm Jumeirah located?

Nestled on the beach, this Palm Jumeirah aparthotel is within a 10-minute walk of Palm Islands, Nakheel Mall, and The View at The Palm. The Pointe and Dubai College are also within 3 mi (5 km). Al Ittihad Park Station is 11 minutes by foot and Nakheel Mall Station is 12 minutes.

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Andaz Family Suites by Hyatt - Palm Jumeirah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10

From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Stayed 4 nights in Jun 2022

10/10

We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Stayed 5 nights in Feb 2023

8/10

Washing machine in unit was acting up and no one could help us fix it.
Stayed 2 nights in Dec 2023

10/10

Stayed 12 nights in Feb 2025

8/10

I liked that there was an adult pool and the spa was amazing.
Stayed 7 nights in Sep 2021

10/10

Awesome! We definitely had fun!
Stayed 1 night in Jul 2021

10/10

Loved our stay. Enjoyed the adults pool and the pool on the beach
Stayed 1 night in Jun 2021

2/10

Stayed 1 night in Feb 2021

4/10

Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Stayed 11 nights in Jan 2021

10/10

Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Stayed 5 nights in Sep 2020

10/10

Nice Hotels
Stayed 1 night in Jul 2020

10/10

Stayed 3 nights in May 2020

6/10

Stayed 5 nights in Mar 2020

10/10

I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Stayed 7 nights in Mar 2020

6/10

The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Stayed 7 nights in Jan 2020

10/10

Stayed 1 night in Jan 2020