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"The service can be better as a 5 star hotel. They treat guests as suspects and make us feel uncomfortable. They should send their manager to Japan to learn how to improve the service. "

"Very convenient location, great breakfast and helpful staff. Will recommend and stay again there. "

"Our stay was great! Upon arriving we were upgraded to a room with the view of the Burj Khalifa! We were even welcomed with a cake! The stay was very comfortable and all the staff were very helpful. When it was time for us to leave, their staff, Hameid was very friendly and accommodating. He allowed us a later checkout time due to our flight circumstances and was even very vigilant on our luggages. Thank you again, we appreciate the hospitality we received from Shangri-La hotel."

"Loved everything about this hotel!"

"The most amazing experience I have with any hotel at this hotel! 10/10!"

"I hope the hotel has a business center with a computer and printer.."

"Direct hotel staff were above expectations, especially in the buffet. "

"Excellent "

"Absolutely superb hotel with super friendly staff, great facilities (including the fantastic pool!) Massively recommend!"

"Great experience "