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Carlton Downtown

4.0 star property
Upscale spa hotel near Dubai Mall

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Carlton Downtown

Front of property
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters
Interior
Reception hall
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Parking includedParking includedParking included
  • Restaurant
  • BarBarBar

Check out the area

Map
Sheikh Zayed Road, Dubai, 7143
  • Popular LocationDubai Mall18 min walk
  • Popular LocationDubai World Trade Centre3 min drive
  • Popular LocationBurj Khalifa5 min drive
  • AirportDubai (DXB-Dubai Intl.)10 min drive

Most relevant reviews

Room options

Classic One Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed

Premium One Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Down duvet
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Panoramic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Down duvet
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Two Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Down duvet
  • 75 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Panoramic two bed room suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Down duvet
  • 125.0 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

About the neighborhood

Dubai

Carlton Downtown is located in Trade Center, a neighborhood in Dubai, and is in a shopping district and near the airport. Dubai Cruise Terminal and Ski Dubai are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Dubai Mall and City Walk. Traveling with kids? Make time for Dubai Aquarium & Underwater Zoo, or check out an event or a game at Dubai Autodrome.

What's nearby

  • Dubai Mall - 18 min walk
  • Dubai Aquarium & Underwater Zoo - 20 min walk
  • Dubai World Trade Centre - 3 min drive
  • Burj Khalifa - 5 min drive
  • Dubai Fountain - 6 min drive

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • Al Safadi Restaurant - 3 min walk
  • Starbucks - 8 min walk
  • ستاربكس - 9 min walk
  • Charlie Lane - 5 min walk
  • Tim Hortons - 8 min walk

About this property

Carlton Downtown

Upscale family-friendly hotel refurbished in 2023 and located near Dubai World Trade Centre
Close to Burj Khalifa and Dubai Mall, Carlton Downtown provides a nightclub, a poolside bar, and a rooftop terrace. Treat yourself to a hot stone massage, a detox wrap, or a body wrap at Armonia Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free valet parking
  • Limo/town car service, buffet breakfast (surcharge), and a free shopping center shuttle
  • An outdoor tennis court, express check-out, and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 365 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, Select Comfort beds, and down comforters
  • Bathrooms with designer toiletries and deep soaking tubs
  • 22-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

Arabic, English, Filipino, French, Hindi, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: AED 79 for adults and AED 39.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Bayty
  • Deli Grind
  • Havana lounge
  • Narrah lebanise
  • La Vie Dubai

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms - 28

Outdoors

  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - September 2023
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 157.0
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A damage deposit of AED 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 79 for adults and AED 39.5 for children
  • Airport shuttle fee: AED 200 per person (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Frequently asked questions

Does Carlton Downtown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Carlton Downtown?

As of 20 May, 2024, prices found for a 1-night stay for 2 adults at Carlton Downtown on 21 May, 2024 start from $116.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Downtown?

Valet parking is free at this property.

What time is check-in at Carlton Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Carlton Downtown?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Carlton Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 200 per person applies.

Where is Carlton Downtown located?

This family-friendly Dubai hotel is located near the airport, within 1 mi (2 km) of Museum of the Future, Dubai Mall, and Burj Khalifa. Dubai Aquarium & Underwater Zoo and City Walk are also within 1 mi (2 km). Financial Centre Station is only a 3-minute walk and Emirates Towers Station is 13 minutes.

Carlton Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 491 out of 1003 reviews" "
Rating 8 - Good. 319 out of 1003 reviews" "
Rating 6 - Okay. 95 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 45 out of 1003 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Altagracia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel. Convenient to go any place ,
Stayed 6 nights in May 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 7 nights in Apr 2024

10/10 Excellent

jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness is excellent. The staff professionalism is also amazing
Stayed 3 nights in Mar 2024

6/10 Okay

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An old hotel in need of refurbishment
Stayed 1 night in Mar 2024

4/10 Poor

Georges, Ouagadougou

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
i stayed for 4 days. My room was in the 11th floor. even though the room was very clean. There was a very bad smell when you walk through the hallway. turned out there was a room called garbage room from which a very bad smell was spreading. It was like having a dumpster inside the hallway... i talked to the staff and manager twice about this and nothing was done about it. I really dont recommend staying in this hotel.
Stayed 6 nights in Feb 2024

6/10 Okay

WALID RASHID

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
its poor hotel its on average
Stayed 4 nights in Feb 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL STAY
I had a wonderful stay at Carlton Downtown. Super clean and spacious room, super nice staff at the reception and at the rooftop pool and bar. The location of the hotel is great and near Burj Khalifa. I highly recommend Carlton Downtown for your stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Maria, Mira loma

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when we go to Dubai as it’s nice cleans and in a good area close to get around places
Stayed 14 nights in Dec 2023

4/10 Poor

Verified traveler

Business traveler
Stayed 3 nights in Feb 2024

8/10 Good

GJERGJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024