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"Friendly staff they always accommodate willingly. Use them once a week for work and have had no issues."

"We love The Bell Tower Hotel. Great location for anything at UofM. The staff are friendly and helpful. The lobby feels like I’m visiting my well-coifed, classy grandmother’s home - complete with delicious fresh baked cookies. The hotel is neat, clean, and very quiet. Absolutely a gem in Ann Arbor! "

"It was a coffee shop in the lobby. "

"We received complimentary nights from the manager due to issues during our first night. I really appreciated the level of customer service and hospitality. The property is clean comfortable and convenient. The breakfast was delicious and served fresh and hot. Staff was helpful, friendly and was willing to assist when needed. I would definitely recommend this property. I haven’t received this level of customer service at any other hotel property in a long time and was appreciative of the superb level of service. "

"Room was clean. Staff was nice and very helpful. The only issue was that my daughter couldn't take a bath because the faucet for the tub was stuck on shower, and we couldn't change it. It wasn't worth complaining about because we were only there for one night. I would recommend this hotel and would stay here again."

"Stayed warm on a cold winter day. Pool was comfortable as well. Was able to get bottled water at front desk at no charge. They also sell candy and snacks at the front desk which is great because I don't like vending machines. Also there are several doors around the perimeter so you can get in close to your room"

"The room was clean, the bed was very nicely decorated, the pool and jacuzzi were great. I loved the ambiance "

"Yes it was"

"The breakfast was good and walkable to restaraunts"