Find Family Hotels in Dunmow

"Good"

"I didn't park . I enjoyed the breakfast "

"My room was very noisy even tho I had requested ahead and confirmed on arrival a quiet room"

"Clean and neat rooms. Well organised."

"Nice staff"

"People gathering outside the front door smoking wasn’t welcome we expected from Novotel . Food prices are unnecessarily expensive including a simple water bottle . Can’t get any food item delivered . Property is busy and feels like motel rather the Novotel I used really enjoy . "

"Breakfast was delicious - almost too much food! Not easy to get food in the evenings though so we ate out, which was easy enough."

"helpful friendly staff, great breakfast."

"I won’t be going to this hotel or any other holiday inn express again because of this hotel room. I’m surprised holiday inn want to put their name to these kind of hotels as I’ve stayed in normal holiday inns and they have all been lovely. The hotel staff were nice and the food was ok. BUT our room was actually disgusting!! The walls, floors and base of the bed were filthy! It looked like someone had been sick down the side of the bed!! There was a sofa bed in the room which was also dirty and the chair provided was disgusting with dirt and stains all over it!! The tv was broke!! Mold marks all round the base of the shower! The room was freezing and felt like there was draft and sound coming through even when window was closed. The heater didn’t work, just blew cold air out of it! I’m glad we had only booked one night to stay here! Like I say the staff were nice and pleasant. And the food was ok but our actual room where we had to spend our time and sleep in was awful. There was also no main light in the room and one of the bedside lights didn’t work, so was dark and cold and dirty! Overall awful! Only didn’t give the lowest I could because of the nice staff and ok food."