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"A very appealing hotel in terms of decor, but unfortunately a less than comfortable stay for several reasons. First, the check-in was delayed and not accommodated until 3:15pm when I requested that I be checked in as a 3pm checkin was supposed"

"It is simply very good"

"Lovely hotel for a basic stay. Everything is very clean and staff are incredibly helpful with excellent customer service. Room amenities are basic with a tea/coffee station but no safe or fridge (just fyi). Rooms are small so perfect for solo travelling. Location is right in the centre of main high street (directly opposite the royal theatre). I wouldn’t bother with the breakfast though as not much on offer for those with specific dietary requirements. "

"Ideally located and quite new, the only small thing was the uncovered but thankfully not too long walkways to/from the multi-storey and the Airport Terminal which exposes travellers to the British Weather a little more that we'd like. Hotel and rooms were very nice, and convenient, Staff were awesome, we will stay here again soon. "

"Close to the life in Bristol "

"Smart, clean room, central location, lovely breakfast and bar area. Would definitely return "

"Lovely Hotel on fantastic grounds. Clean room and all areas of the Hotel. Staff were great throughout, helpful & friendly. Olivia in the restaurant was brilliant, really good service. "

"Spa was amazing. Very central ,very near shops and restaurants. "

"Everything excellent clean and comfortable. The only exception was a non working above sink lamp, a shower head holder that did not hold the shower head in place."