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I had left my pillow in my room. The front desk called me to let me know and they mailed it to me. I am very grateful for that. I will return again

Stayed on a Wednesday night by myself and was pleasantly surprised. The hotel was clean and the staff were very helpful. I had a long day and did not arrive until almost 7:00pm. I asked for a recommendation to a good restaurant in the area and was told to try Troutini's. What a FANTASTIC find !! The continental breakfast the following morning was great. The staff made sure the food selections were well stocked. I was in a bit of a hurry but I did enjoy my coffee and oatmeal.

Sitting erea is good size. But the bathroom is so small. And the sink is located in the bathroom so can’t get ready or use the sink while someone is in there.. has two TVs that is really nice when traveling with kids. Staff has been super nice Josh was amazing and super quick when we needed something!

none

I think it was great. No vending machines, killer idea. And what makes it great to is the staff. One lady in particular, young, had these long ears on like an elf cause it was Christmas Day. SHE ! Makes it great. Upbeat, friendly , informative. She’s a keeper. Thank her again for me. I just wish I remembered her name. Sorry

Lovely stay. We even checked in when a huge group of teenage girls were there for a baseball tournament but had no problems with any noise. Hotel was nice and clean. Quite of bit of Airport noise at night. Hotel lobby was very small for a Hampton Inn. Nowhere to sit other than the breakfast room. Helena in the breakfast area was FABULOUS! She kept everything stocked, was a friendly welcome, kept the area spotless. She should be commended for her hard work. Best breakfast I've ever...

Guy at check in was awesome. Room was great. Enjoyed our time.

Pros: Friendly staff, Location for shopping and dining across freeway from Clackamas Mall, Restaurant and Starbucks across the parking lot, Lots of parking, Elevator and stairs, Fitness Room, Decent free breakfast, Cable TV selections, Wifi connectivity, Lounge with 2 guest computers, Laundry and dryer convenience.... Cons: Absolutely NO safety Grab Bars in the shower/tub, the Message light on the phone blinked constantly (brightly) and the staff could not turn it off (there was no ...

beautiful location on the river, clean, spacious, and nice staff. easy check in, upgraded room as a diamond club member. extended check out. thank you

Perfect day away

We come through PDX frequently and this has become our go-to hotel. Good service, large rooms, relatively good breakfast, dining options nearby.

The Grand Hotel is truly grand. Beautiful lobby, very nice staff, clean rooms, easy access off I-5 (but no noise), free and ample parking. We will stay again if any future trips to the Portland area are planned.

I stayed here as a solo traveler for 2 nights and had a great experience. The check in and out process was easy and quick. This is a well-lit property located in a quiet and safe area of town, conveniently near the airport. Staff were friendly, helpful, and professional. The room was exactly as pictured. It was big with modern, comfortable furniture, and updated fixtures. The room was very clean and everything was in working order. The bed was comfortable and I slept well. I loved the...

Quick and easy check in. A little hard to find due to lack of sign and construction. Friendly staff. Will go there again when traveling to Portland.

We weren't sure what to expect for a reasonable priced hotel near PDX but we were amazed at how nice this little hotel was. The suite was ready for a weeklong stay with a nice small kitchen with real plates, glassware, pots and the works. We only stayed one night. Nice size fridge and nicely decorated room (May 2017). Great small hotel with a nice comp breakfast, separate indoor pool house and grills for guests. Staff was always friendly and we'd love to stay here again.

Clean room, friendly staff.