Search Chalets in East Flagstaff

"Thanks for the great stay. "

"Starting to show a little wear and tear, but very convenient location and good breakfast. Had to wait 10 minutes for someone to show up at front desk to check me in, but staff were friendly. This is my second time to stay at this hotel, and I would stay there again."

"Wonderful property!"

"Pet's stay free is wonderful. The 70's throwback hotel is so cute. The amenities are great with pool, hottub, firepits, dog park area, dog wash station. I had a truck and trailer and was able to easily park in front so I didn't have to turn around. The location was nice, walking distance to Fat Olives which is one of their best restaurants around. I found it by the front desk staff giving me the tip. Great price on this hotel as well, very comfy bed too!! That's the most important part to me! Since I had to park in front she gave me a room in front as well so that was convenient. "

"Spacious room"

"Rude receptionist, I have worked in customer service and I know how to greet customers much more than this expressionless man. First issue, booked me to a room with flush not working. Gives me a plunger and tell me to use it and see if that work (the F**k seriously?? But I guess cheap hotels come with its perks) Call the front desk, tell him that did not work, and he says “ ok come to the front desk”. Iam like ok but why? Says, “ I will give you a new room”.Again “ give you a new room” no “ sorry, I will assign/re-book” no Customer Service (CS) etiquette. I say ok, he assigns a new room and Iam like OK. No issues, Iam booked for 2nights. Next day I have plans, head out. Come back late at about 11pm, and cannot open the room with my key card. It is cold outside, i try to call front desk - no response. So, shivering I walk to the front desk. This time a very helpful lady says, “oh maybe he booked you for only 1 night.” I mean common you have my booking details, I understand you had to shift my room because your washroom flush was not working, but atleast you could assign the key for the duration of my stay. Next! No housekeeping! But again that is something you expect with cheap ass motels. My dissatisfaction is- my stay was based on the reviews and ratings, but I don’t know maybe because of my appearance and accent this person when I checked in was condescending. The lady I talked the next day when I was locked out was so very polite. "

"All staff were friendly. Room was as adverstised, very nice to have the 2 bathroom room. Sofa bed mattress was painfully thin. The regular bed mattress was good. There are train tracks nearby. Breakfast had a lot of options that were edible. Pool and hot tub were fine. Hotel is in older condition but clean and well managed. "

"Nicely "

"Was happy with the room for the night. Staff was very friendly."