"The receptionist was very off-putting. Didn't greet us, didn't give any information about the pool, our room location, etc. We received the bare minimum. She asked for ID to check us in and gave us the room key. There were still pieces of trash on the floor when we got to our room. The pool area has chunks of concrete coming up, sitting at the bottom of the pool, and you have to get staff assistance anytime you want to go to the pool because the door keys don't have access to open it. I...