8/10 Good
Rachel C.
31 Jul, 2023
Great location, diluted by a lack of attention and care
We have stayed here before and loved it. However, last time we stayed there were oil heaters in all but one room and we were warm enough. However this time the oil heater were gone and the bedding was nowhere near sufficient without. We were extremely cold and forced to sleep in thermals and big jumpers. We were also disappointed with the cleaning this time around. There were ants throughout the kitchen and in the kettle and a general lack of attention paid to the cleaning through the house. I shared this feedback with the accommodation manager after our stay and was told they have heard the feedback re the heat several times before and scolded us for not calling earlier, however after a big day of skiing, calling to complain and potentially have someone access the property and disrupt our stay to assess the issues wasn’t high on our to do list. Gorgeous views from the house but we probably won’t be back.
Rachel C.
Stayed 2 nights in Jul 2023