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"Room was clean and comfortable the bed felt different like I'd got another duvet or something on top of the mattress, but when I checked it out in the morning it turned out to be a 2-3 inch foam mattress, so comfortable top marks!!!. And a nice touch also were the complimentary toiletries and earplugs, I'm not aware of anywhere doing that (earplugs). I'd definitely use the chain again. The only negative thing is the car parking I was there around 12hrs and was told at reception that I pay the machine when I leave and it was only £8 for 24hrs yet I was charged £8 SHOULD BE FREE TO GUESTS enter reg at reception job done"

"Great room, clean (albeit smelled a bit musty, probably from an old hoover!) but bedding, bathroom - all other facilities were spotless. Bed was comfy, especially if you like a softer bed. TV was even on a movable bracket - always useful. Would certainly stay again given its location to the city too."

"The hotel is great, just think the bar is understaffed and slow service. The hotel would benefit from an experienced bar staff. That said the staff are pleasant they just lack the bar training and experience. "

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"Staff helpful"

"Great"

"Breakfast good, staff helpful."

"Room was nice. Property had all you'd need."

"Beautiful location in gorgeous grounds with fabulous views of Rutland Water. We had a junior "suite" (actually one room, not separate bedroom and living area) with balcony. It was clean, comfortable and spacious although could do with more lighting (the room was dark despite glorious sunny May weather). The lift wasn't working throughout our stay which didn't bother us but would be problematic for anyone with disabilities or mobility problems. We hated the way you have to step into a pitch black lobby to access the bedroom and the light on a sensor doesn't come on until you are half way across the lobby (take a torch). Same when leaving your bedroom to exit the hotel. Breakfast was very average, we felt, all self-service and feels mass produced, coffee machines producing indifferent "coffee" but no decaf option. We would stay again for the location, but for the price (around £350 per night) we felt there could be improvements"