Find all hotels by Independent in Easton, TX

"During check-in I requested a room at the rear, away from the road noise of the highway. Granted. I requested a ground floor room so I could keep an eye on my pickup truck that was loaded with valuables. Granted. Same request so my wife and I didn't have to lug our belongings up stairs. We are both retired. Granted. Requested a room that had a vacant room overhead, for quietness. Granted. First time to have my requests granted. Usually the staff at other hotels pretend they can't grant such requests. Go figure. The hot breakfast with sausage and eggs was appreciated. The room was nice and the hot shower with a proper shower head was appreciated. The quiet a/c system was appreciated. Slept good On the bed. Greatly appreciated."

"Where do I even begin? When we arrived, our toilet wouldn’t stop running. We were told someone would fix it “right away,” but 5 hours later no one had come—and it ended up not working at all. Thankfully, another front desk employee (who was amazing) quickly moved us to a new room. Unfortunately, the problems continued. The AC in the new room kept shutting off due to a thermostat issue, and the microwave didn’t work. Once again, we were told someone would come “right up,” but after waiting hours, I had to follow up myself. When a replacement microwave finally arrived over 3 hours later, it didn’t even heat food. It was incredibly frustrating dealing with repeated delays and lack of follow-through. One employee in particular the blonde one seemed more focused on spending time with her family that was at the hotel than helping other guests. On a positive note, the breakfast was decent, and the woman running the food area, along with the other front desk employee, were both great. However, the overall experience left me uneasy—especially since a side entrance door didn’t lock, which is a serious safety concern. I would not stay here again even if you paid me. "

"Everything was good. I enjoyed my stay"

"Nice stay, very accommodating staff. Will stay again."

"There is no kitchen in this room. The elevator is out of order. The outer front door is very slow to open. There has been a construction crew running noisy power tools in the room above me ALL DAY LONG, and I am a day sleeper, as I work at night. Housekeeping has ignored the DO NOT DISTURB sign on my door twice, and told me I need to be on meds when i complained about it. Front desk personnel are rude, dismissive and surly. Overall this is a crappy hotel, especially for $81 a night. i will complete this stay as my employer is paying for it, but i will make sure we never ever ever use this hotel again."

"Yes"

"Convenient location, close to shopping and restaurants. The property overall is well maintained. We had a couple of issues with our room and since it was the weekend could not be remedied right away. The front desk quickly relocated us to another room without any problems. All the staff are very friendly and accommodating. We have stayed at this location several times and have never been disappointed. "

"Staff was nice"

"The wonderful lady who works in the evening is a gem!! She was so friendly and sweet - she is an asset to your hotel. Thank you!"