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"Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a lot to persuade the chef to make me something, but all he would offer was a very basic egg sandwich. This was very disappointing. "

"The staff were friendly and helpful .The air con was not working in my room so it was cold i did get given a plug in radiator which helped slightly but it was still cold, not the best when its cold outside!"

"Room was clean, air conditioning worked fine. Window was a little draughty but all good."

"I had the cheesy chips nice "

"Great place to stay handy for the town and football stadium."

"I have stayed here a number of times now. It is always clean, the staff are very friendly and professional, the rooms are comfortable, the leisure facilities good and the food plenty and well priced. "

" Did not use spa"

"Room ok, some dirty marks in the bathroom. A little cool in the room and couldn’t see how to change the temperature. On the plus side, room was very spacious and great coffee machine. "

"Wonderful staff, clean room, lovely property, easy walk to the Salisbury Cathedral. "