"The staff were incredibly rude, a woman and two men i encountered at the front desk when I was there for 2.5 days. The food selection was old stale cereal, no milk/ creamer for coffee or cereal and muffins in a small pack. When opening one I immediately saw mold.
When talking to the staff members we were constantly met with “what do you want now?” Or a very annoyed, sounding “what”. The woman was on her phone having a conversation via speaker and when I had requested some support with our leaking shower and lights sparking. She seems very bothered to be looking for an available room for us. She initially said that we would be charged more for changing rooms but to not follow through with that. The second time I required some assistance after changing rooms, I left my pajamas in the previous room, and when I requested to grab the keys to access an hour later, she rolled her eyes and told me to go find a housekeeper. I did try to contact a housekeeper in passing, and I was told to go ask her for help. After getting my pajamas back, I overheard the front desk, saying some rude remarks about me
The beds were dirty and covered in stains, the shower soaps were empty, and the WiFi did not work. Overall, a horrible day and not worth the almost $300 I spent on two nights there for my sister’s graduation. I could honestly look past all of the cosmetic things if the staff were nicer and there was access to the amenities that were promised online such as the pool and breakfast. 0/10"