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"This was one unusual hotel experience! It is totally self-serve so we saw no hotel staff at all, only other guests as we passed in the hallway. Since we arrived early, we proceeded to the hotel (just a few blocks from the train station) to store our bags in their free lockers. We returned after 3pm to check into our room using their easy check-in station to find our booking and create keycards. Note that once we booked our room we received an email outlining the check-in process, the luggage storage options, info about parking (there is none) and room cleaning (for a fee, scheduled in advance), how to access the free wi-fi, and other rules and information. Once checked in, our key card provided access to the hotel proper. Our room was accessible via elevator or stairs. It was clean and comfortable and spacious enough for the two of us for two nights. We would not hesitate to use EasyHotel again!"

"Great place! My only complaint would be that there was construction so it was a little loud at times, but nothing I couldn’t sleep through in the morning! "

"Great hotel , walkable to main train station and museums. Breakfast was excellent."

"The location is awesome, both tram and train across the way. Also, there are shops and restaurants right there. The room was tiny but extremely clean, and the bed was deliciously comfortable. The front desk staff was super friendly and helpful."

"All very good. They remembered me when I checked in and gave me an upgrade. I love the location. East to everywhere and easy walk to the train. "

"Location was the best and staff were very helpful!"

"Great service. Rooms were comfortable and nice. Would stay again."

"Awesome lakefront hotel Perfect for Lucerne stay"

"Stayed for only 1 night but would gladly stay for more if we were there for longer. We got to the hotel before check-in time and were accomodated instantly as they already had our room cleaned and ready early which was nice. The check-in clerk made sure we knew the differences between staying on one side of the building vs. the other side. There was a club/party nearby so we were made aware that one side is more susceptible to noise that night. We opted to stay on the quieter side and it was perfect. The room was a little tight in terms of space but for us as a couple it was fine. The lighting options in the room are pretty cool and are also controllable through a tablet; as is the television, curtains, blinds, and atmosphere of the room. The location was also nice and close to landmarks and sights as well as good restaurants. At checkout, the staff held our luggage for us for a few extra hours which was also nice and did not come at additional cost. Would stay here again."