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"The only complaint is the restaurant was out of many things in the menu. It's the only option around so was disappointed. "

"The refrigerator is like nothing we’ve ever seen before. It only holds three bottles of water laying down. There is no depth to the refrigerator. You cannot store food or leftovers. The meals were disappointing. The staff is fabulous and friendly. Shower and sink did not drain properly and almost overflowed out of the shower onto the floor due to poor design of drains. Rooms are clean. No closet and no dresser drawers. It was very inconvenient to have to live out of our suitcase for a week. No king size bed. They put two beds together and 2 bottom sheets going Forzano, so there was no top sheet just 2 comforters as if you were in a bed by yourself."

"Really great hotel and the staff make it! They’re all excellent! Loved staying here. "

"Value for money Well maintained Polite and helpful staff Food is good and reasonably priced"

"We booked two rooms at the last minute for a visit to Kuta and we were blown away by how luxurious and stylish this hotel was. The pool area is excellent and the rooms a high standard. Our bathroom was incredible with an amazing, large free standing bath. We wish we were staying for longer."

"Excellent modern hotel with a great shuttle to and from Town. Good staff and service. "

"Our group had a great time staying at Novotel. Thanks Mr Khalil of reservation for all the assistance with room requests, transportation arrangement with Mr Sidik (he is the best to bring us around) and special Birthday celebration dinner arrangement. The teams from reception, the bar, restaurants, chef, house keeping are always giving their best services. BIG Thank you everyone for our group awesome holiday. "

"Situated just outside Kuta within easy reach of all surrounding beaches. The villas are scrupulously clean and chic and the private pool is so refreshing. The larger shared pool is huge and very quiet! The staff though really make this resort 4 star...they are so courteous, helpful and friendly, we can't praise them enough. The food too is really good standard at a very reasonable price. Would highly recommend this villa stay and we will definitely return. "

"An excellent place to stay. The facilities were exceptionally clean and well maintained. Staff weere super friendly and helpful. Plenty of options for tours, inclusing diving, snorkelling. "