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"Great stay!"

"Great location"

"Modern and new hotel Room very clean Staff helpful Coffee machine doesn't below to the hotel the only option to get e coffee if you pay with credit card also the breakfast is the same For me its a business hotel not for everyone "

"Very clean and comfortable "

"Es uno de los mejores Hoteles de Gran via cerca de todo, 4 estrellas y muy buen precio"

"The hotel is located on Plaza de España with immediate access to the metro and the bus transport system. The hotel is located next to Gran Via, which has multiple free buses. The hotel is beautiful. Our room had a view of the plaza. The room is well planned with two closets for storing belongings. The hotel breakfast was lovely with a large variety of foods. We had massages in the hotel spa and they were fabulous. Our providers were very professional and the massages were top quality. We also use the pool and the sauna and enjoyed both. The pool has a nice view and is a pleasant temperature. We enjoyed a LUXURY experience. There is no shuttle to and from the airport although Expedia states that there is one. For airport transport we took the Metro to the hotel and we took a taxi from the hotel. This was a trip for my birthday and the hotel helped me celebrate with a surprise of balloons, treats, and sparkling wine."

"Excellent breakfast"

"The receptionist was rude and abrupt on check in. We were given a disabled access room that was in very poor condition and not clean. The air conditioning wasn’t working and the noise from the building work at the station and from other guests kept us awake all night"

"The room is clean and spacious."