Chalets in El Condado

"Breakfast selection was excellent & great location Room was really old and dated - grubby bathroom with grime around the shower floor Room was next to the lift so we had a constant stream of people standing outside our room talking and the lift going up and down Overlooked the air conditioning units do we couldn’t open the window Check in took ages £145 for 1 night is outrageous- the room being so bad "

"We were very excited to arrive only to find a room full of dust and outdated amenities for such a modern looking structure. The HVAC/ac system must have filters that have never been changed since the hotel opened. You clean any surface and within seconds it’s full of dust. I became very ill due to the lack of well filtered ventilation reasoning for my leaving the hotel early. I also now have a rash on my face and my mother on her legs. The phone was so dirty upon arrival we asked reception if it can be cleaned and no one ever came. We had to wipe everything down ourselves. Very disappointing stay and the team didn’t seem empathetic or cared to do anything to help. Would not stay there again."

"Breakfast was excellent, fresh and varied, friendly staff "

"Very unique and charming little place with so many musical instruments everywhere. Very central to the old town. Accessibility by taxi directly to the hotel entrance wasn't possible and we had to walk perhaps 30 feet into a small alley after getting off the cab. Great rooftop views."

"Fresh breakfast, staff helpful, clean and comfortable room. Loved the bar and roof pool but the pool temperature could have been warmer!"

"Pedro was very helpful and went out of his way to make sure we had everything we needed. The only downside to the stay was the breakfast. It was $20 approx per person, to find out after we had the buffet food, that we could have ordered from a menu. Besides that, it was a lovely stay. "

"Rooms were good, could have been cleaner. Bed and bedding were excellent! Pool area and bar was great. Staff very good and polite. "

"Cleaning and good service "

"Great and friendly staff!! Fresh breakfast! Nice outdoor pool! Great location! Overall outstanding service! "