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"The hotel has a lovely artistic Costa Rican flavor; the grounds are interesting to walk through with statues and many varieties of birds and butterflies. A lovely outdoor patio adjoined my room, and I enjoyed both the large pools. The Crocodile Grill & Bar served great food and drinks. What really sets the resort apart is the staff - they are absolutely wonderful and SO very helpful; they made me feel so special!!"

"Beautiful location! Wonderful part of Costa Rica"

"The location of the property is beautiful, set back from the road and elevated for a great view of the Pacific. We particularly enjoyed the Happy Hour each day at 5:00 to enjoy the fabulous sunsets. The pool, the colorful plants, the toucans, tanagers, orapendulas and numerous other birds added so much to our visit. The staff was so accommodating and friendly. Our 5 days spent at Cristal Ballena were top notch!"

"Wonderful experience. Clean pool and a beautiful breakfast area. Great view."

"Beautiful property but understaffed for the amount of money and exclusivity that it represents "