"A great hotel, very clean, very handy for the airport, especially with the airport shuttle (I should know, I unfortunately used it 3 times!).
The reception staff were absolutely amazing. I was unfortunate enough to have lost my passport in Santiago just before I arrived. They could not have been more helpful, or caring. They helped me make phone calls (using their own mobile phones), spoke to people on my behalf as my Spanish was quite limited, and helped me find some other services in the area. If I hadn't had to use my savings to fund my extended stay and other bits, I would have given them the biggest tip! (I'm sorry I never took note of their names to be able to give them a shout-out!
The bar staff are brilliant and make the most delicious cocktails. The food available is delicious and you can tell.iys all freshly prepared. Sometimes the breakfast is a little under lacking, but that may have been because I had to get up early and they'd not put everything out.
Unfortunately I was unable to use the pool, other than just to dip my feet, but it's a great outside area with chairs and beds.
The room was clean and comfortable, although the air con can be a bit tricky if you don't read the manual properly!
If I ever return, I would definitely have no qualms about using the hotel."