Search Villas in El Soco

"The resort was great. Very clean and well maintained. The rooms were nice and clean but the tv didn’t function properly (heavy static causing programs to flicker in and out). Mentioned this to several staff and they indicated it would get addressed but never fixed. The one issue we did have was with cigarette smokers. They were scattered all around and in the pool. We are not smokers so didn’t enjoy the smoke. Other resorts we have been to have been smoke free around the pool and outdoor bar areas. While ash trays were provided, cigarette butts and ashes were observed throughout the resort sidewalks, beach and even in the pool itself. This was very disappointing. Food was good and plentiful. Entertainment could have been better compared to other resorts. Nice and quiet location overall."

"We stayed here for one night and had a great experience. The property is right on the beach, which made it even more enjoyable. The room was spacious, very clean, and the bed was extremely comfortable. The location is perfect—close to local shops and restaurants, making it easy to explore the area. Henry was especially helpful during check-in, providing clear directions and useful information. Highly recommended place to stay!"

"We had the worst experience! Do not book here! We had to switch rooms 3 times to get a mediocre room. I booked a luxury ocean front suite and there is nothing close to luxury in this resort. The first room had a scratched up bathtub that appeared from the dumpster. The room we stayed in had a bathroom with broken tiles and mold. We didn’t have hot water at all. Two days of cold water only and the other days barely warm water. The food options were awful. They tried to scam us out of our dinner reservations. We were told we only get two reservations because our reservation was 6 days/5 nights. That is not how this works! I have been to all inclusive resorts and you can make dinner reservations every night. We were also told the only reservation available at 8:45 pm which was a lie. We showed up at 6:30 and only two other tables were full. That happened every night. They want to force you to eat at the buffets. I had diarrhea for 10 days after eating this food for 6 days/5 nights. The only positive was the landscaping and weather was beautiful. The staff didn’t speak any English so it was near impossible to communicate. I do NOT recommend this resort. I wasted my time and money on this resort. I have written an email to the resort and no response. Customer service is terrible."

"Loved it here and the staff was amazing!"

"On arrival they didn't have our confirmation and it took almost 2 hours for them to give us our room."

"Everythink was ok, no complaing. Thanks you👍🙏"

"Staff was absolutely wonderful! Fun, inviting and just a joy to be with. The food, gym and activities were all good. Everything in the room worked as it should and for the price i would highly recommend this lovely place. Kid friendly and super safe. "

"Breakfast is not a buffet and service is in spanish only... but the food is ok .."

"Excelente propiedad para ir a relajarse muy tranquila y muy segura la recomiendo, es mi quinto viaje y espero poder seguir disfrutando de esta maravillosa experiencia gracias ."