"Apart from the great location, the hotel feels old and dated. We booked a room with two double beds, but the room was surprisingly small for the price we paid. There was barely enough space for our luggage.
Although the hotel claims to be a 4-star property, the amenities did not meet our expectations. There was no kettle in the room, and no complimentary coffee, tea, or bottled water. The shower facilities were poor, and there was no shower gel provided.
Overall, this was a disappointing experience and not the welcome we had hoped for during our family's first visit to New York City."
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