10/10 Excellent
Verified traveler
8 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Verified traveler
Stayed 1 night in May 2025
Arbre de Neu
3.0 star property
Choose dates to view prices
Photo gallery for Arbre de Neu
At Arbre de Neu, you can look forward to a coffee shop/cafe, laundry facilities, and a bar. Hit the slopes at this hotel featuring ski-in/ski-out access. Treat yourself to a massage or other spa services. Free in-room WiFi and a restaurant are available to all guests.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Spa
- Pet friendly
- Free WiFi
- Restaurant
- Breakfast available
- Bar
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Basic Double or Twin Room, Mountain View
Basic Double or Twin Room, Mountain View
Highlights
Heating
Private bathroom
Hair dryer
Daily housekeeping
Desk
- Mountain view
- 12 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Classic Double Room, Mountain View
Classic Double Room, Mountain View
Highlights
Heating
Private bathroom
Hair dryer
Daily housekeeping
Desk
- Mountain view
- 16 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Comfort Double Room, Mountain View
Comfort Double Room, Mountain View
Highlights
Heating
Private bathroom
Hair dryer
Daily housekeeping
Desk
- Mountain view
- 20 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double Room, Mountain View
Deluxe Double Room, Mountain View
Highlights
Heating
Private bathroom
Hair dryer
Daily housekeeping
Desk
- Mountain view
- 25 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Basic Triple Room, Mountain View
Basic Triple Room, Mountain View
Highlights
Heating
Separate bedroom
Private bathroom
Hair dryer
Daily housekeeping
Desk
- Mountain view
- 12 sq m
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Twin Bunk Bed
View all photos for Classic Triple Room, Mountain View
Classic Triple Room, Mountain View
Highlights
Heating
Separate bedroom
Private bathroom
Hair dryer
Daily housekeeping
Desk
- Mountain view
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Twin Bunk Bed
View all photos for Comfort Triple Room, Mountain View
Comfort Triple Room, Mountain View
Highlights
Heating
Private bathroom
Hair dryer
Daily housekeeping
Desk
- Mountain view
- 25 sq m
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
View all photos for Classic Quadruple Room, Mountain View
Classic Quadruple Room, Mountain View
Highlights
Heating
Private bathroom
Hair dryer
Daily housekeeping
Desk
- Mountain view
- 25 sq m
- Sleeps 4
- 1 Queen Bed and 2 Twin Beds
About the neighborhood
Located in Encamp, Arbre de Neu is in the mountains. Escaldes-Engordany Arts Centre (CAEE) and Carmen Thyssen Museum are cultural highlights, and travelers looking to shop may want to visit Pyrenees Andorra Shopping Centre and Illa Carlemany Shopping Center. Palau de Gel and Lauredià Cultural and Congress Center are also worth visiting. Visit our Encamp travel guide
102 Av. de François Mitterrand, Encamp, Encamp, AD200
What's nearby
- Funicamp Ski Lift3 min walk - 0.2 km
- Bony de les Neres Trail5 min walk - 0.4 km
- Engolasters Lake-Les Pardines Path6 min walk - 0.6 km
- Engolasters Lake Trail6 min walk - 0.6 km
- Torrent de l'Aviar's Ravine14 min walk - 1.2 km
Getting around
- Mérens-les-Vals Station42 min drive
- La Seu d'Urgell (LEU)55 min drive
Restaurants
- Bar Valipas13 min walk
- Borda Vella14 min walk
- Les Pardines3 min drive
- Borda del Tremat8 min walk
- Popeyes Encamp5 min walk
About this property
Arbre de Neu
Hotel near Caldea Spa
You can look forward to a coffee shop/cafe, laundry facilities, and a bar at Arbre de Neu. Hit the slopes at this hotel featuring ski-in/ski-out access. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks include:
- Continental breakfast (surcharge), a water dispenser, and a TV in the lobby
- An elevator, a vending machine, and a nature reserve
Room features
All guestrooms at Arbre de Neu have amenities such as free WiFi.
More conveniences in all rooms include:
- Bathrooms with showers and hair dryers
- Heating, daily housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Daily continental breakfast available 7:30 AM to noon for a fee: EUR 9 per person
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Hosted evening meal available daily for a fee of EUR 18
Things to do
- Ski-in/ski-out access
- TV in common areas
Family friendly
- Laundry facilities
Conveniences
- Laundry facilities
- Limited-hour front desk
- Lockers
- Vending machine
- Water dispenser
Guest services
- Housekeeping (daily)
Outdoors
- In a nature reserve
- In the mountains
Spa
- Massage
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (31 inch wide door)
- Front entrance ramp
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible restaurant
More
- Designated smoking areas (fines apply)
Room amenities
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Desk
- Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately EUR 9 per person
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Hosted evening meal: EUR 18
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Arbre de Neu Hotel
Arbre de Neu Encamp
Arbre de Neu Hotel Encamp
Frequently asked questions
Is Arbre de Neu pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.
How much is parking?
This property doesn't offer parking.
What time is check-in at Arbre de Neu?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Arbre de Neu?
Check-out is at 11:00 AM.
Where is Arbre de Neu located?
Located in the mountains, this Encamp hotel offers ski-in/ski-out access within 1 mi (2 km) of Funicamp Ski Lift, Torrent de l'Aviar's Ravine, and Bony de les Neres Trail. Engolasters Lake-Les Pardines Path and Meritxell Sanctuary are also within 3 mi (5 km).
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Reviews
Arbre de Neu Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
9.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
6/10 Okay
Stéphanie
27 July 2025
Liked: Staff & service, property conditions & facilities
Impossible de donner un AVIS
Stéphanie
Stayed 2 nights in Jul 2025