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Imperial Heights Hotel, Entebbe

4.0 star property
Family-friendly hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Imperial Heights Hotel, Entebbe

Property entrance
Interior entrance
Garden view
Standard Room | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe
Front of property - evening/night
The Imperial Heights Hotel offers a peaceful retreat in Entebbe's commercial center. Guests enjoy international dishes at the restaurant and drinks at the rooftop bar. The outdoor pool area features sun loungers and umbrellas, and the spa provides rejuvenating massages.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Double Room

Executive Double Room | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe

Executive Double Room

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
10 bedrooms
Egyptian cotton linens
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

Business Suite | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe

Business Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
10 bedrooms
Egyptian cotton linens
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room | Private kitchen | Fridge, coffee/tea maker, electric kettle

Club Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
10 bedrooms
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
Plot 13, Church Road, Entebbe, 4352000

What's nearby

  • Entebbe Golf Club - 8 min walk - 0.7 km
  • Imperial Shopping Mall - 12 min walk - 1.0 km
  • Ugandan Wildlife Education Centre - 13 min walk - 1.2 km
  • Entebbe Botanical Garden - 17 min walk - 1.4 km
  • Victoria Mall - 3 min drive - 2.2 km

Getting around

  • Entebbe Intl. Airport (EBB) - 10 min drive

Restaurants

  • ‪Café Javas - ‬6 min drive
  • ‪4 Points Bar and Restaurant - ‬11 min walk
  • ‪Middle East Restaurant & Cafe Entebbe - ‬6 min drive
  • ‪The Rolex Guy - ‬18 min walk
  • ‪Faze 3 - ‬3 min drive

About this property

Imperial Heights Hotel, Entebbe

Upscale family-friendly hotel in the business district
At Imperial Heights Hotel, Entebbe, you can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Bridge Bar and Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and barbecue grills
  • Luggage storage, a banquet hall, and a 24-hour front desk
Room features
All guestrooms at Imperial Heights Hotel, Entebbe feature comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Children's slippers, childcare services, and free infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bridge Bar and Restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lake Heights Hotel Entebbe
Lake Height Entebbe BON Hotels Hotel
Lake Heights Entebbe
Lake Heights Hotel
Lake Height BON Hotels Hotel
Lake Height Entebbe BON Hotels
Lake Height BON Hotels
Lake Heights Entebbe BON Hotels Hotel
Lake Heights BON Hotels Hotel
Lake Heights Entebbe BON Hotels
Lake Heights BON Hotels
Lake Heights Entebbe by BON Hotels
Lake Height Entebbe by BON Hotels
Lake Heights Hotel Entebbe
Imperial Heights Hotel Entebbe
Imperial Heights Hotel, Entebbe Hotel
Imperial Heights Hotel, Entebbe Entebbe
Imperial Heights Hotel, Entebbe Hotel Entebbe

Frequently asked questions

Does Imperial Heights Hotel, Entebbe have a pool?

Yes, this property has an outdoor pool.

Is Imperial Heights Hotel, Entebbe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Heights Hotel, Entebbe?

Self parking and valet parking are free at this property.

What time is check-in at Imperial Heights Hotel, Entebbe?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Imperial Heights Hotel, Entebbe?

Check-out is at 11 AM.

Does Imperial Heights Hotel, Entebbe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per person applies.

Where is Imperial Heights Hotel, Entebbe located?

This family-friendly Entebbe hotel is located near the airport, within a 15-minute walk of Entebbe Golf Club, Imperial Shopping Mall, and Muzinga Square. Lake Victoria and Entebbe Botanical Garden are also within 1 mi (2 km).

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Imperial Heights Hotel, Entebbe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 88 reviews
Rating 8 - Good. 32 out of 88 reviews
Rating 6 - Okay. 15 out of 88 reviews
Rating 4 - Poor. 4 out of 88 reviews
Rating 2 - Terrible. 7 out of 88 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kigen

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very old and not well maintained. Nothing like what we saw online. The food was really bad - we had to eat outside and the rooms were not comfortable at all
Stayed 1 night in Jul 2025

6/10 Okay

Shadrack Yaw

Just an okay property but not really bad for the price
Stayed 2 nights in Feb 2025

6/10 Okay

Wim

Disliked: Property conditions & facilities
The pictures of the website, looks far more better the real state the premises are situated in.
Stayed 1 night in Mar 2025

6/10 Okay

Shadrack Yaw

Not as good as the pictures but it’s manageably okay
Stayed 1 night in Feb 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Oct 2024

8/10 Good

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent/polite friendly staff, who are happy to help with everything and goes above and beyond to make sure you have a very happy stay. I will highly recommend this establishment for any one travelling through Entebbe. Also only just 10mins drive to airport and 5minutes walk to shopping mall.
Stayed 2 nights in Oct 2024

8/10 Good

FARUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Bruno Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money. Highly recommended

Very good value for money. The reception staff was kind enough to wait for me until 3am because of my extremely delayed flight. Room was very clean with all the toiletries I required during my stay. Bed was gigantic, loved it. Breakfast staff was very attentive too, breakfast choice was okay. Pool was very refreshing
Stayed 2 nights in Sep 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, helpful and professional. The gym needs major improvement
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
Stayed 7 nights in Jul 2024

4/10 Poor

Louis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go there.
Stayed 1 night in Jun 2024

2/10 Terrible

Loretta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation. Very green. Nice pool, very nice staff. Good kitchen also with local food. Two things could be better: The WiFi and that room service can also be paid at checkout and not directly cash.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
Stayed 2 nights in Sep 2023

4/10 Poor

Malik Fasal

Disliked: Property conditions & facilities, room comfort

Hverken et 4 stjernet eller 5 stjernet hotel

Alt for dyrt i forhold til pris og placering
Stayed 2 nights in Nov 2022

2/10 Terrible

UMAR

Liked: Cleanliness, staff & service
My card was overcharged
Stayed 1 night in Apr 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Nov 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Stayed 1 night in Nov 2021

6/10 Okay

Tiong

Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Stayed 4 nights in Oct 2021

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
Stayed 3 nights in Sep 2021

8/10 Good

suzanne n

Liked: Staff & service, property conditions & facilities
Liked staff availability, friendliness and professionalism
Stayed 1 night in Aug 2021

4/10 Poor

Carlton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Stayed 3 nights in Mar 2021

2/10 Terrible

JINKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you like mosquito

Wifi is out of order Bathroom door is out of order Cycle in healthclub is out of order There is no mosquito net even though in the wood. You had better prepare invidisual breakfast, if you do not want omellet with egg shell. I used king bed room with 210dollars
Stayed 1 night in Oct 2019

10/10 Excellent

B C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entebbes pärla.

Mycket natur nära hotel med lätt tillgänglighet till flygplatsen och till stranden. Bra och duktiga personal och mycket hjälpsamma.
Stayed 2 nights in Apr 2019