Located in Erzurum City Center, Çag Otel offers a warm welcome with its breakfast buffet and daily manager's reception. With ski-in/ski-out access, a rooftop terrace, coffee shop/cafe, free in-room WiFi and snow sports gear available on site.
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of EUR 10
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day
Property payment types
Important information
Optional extras
Airport shuttle fee: EUR 5 per vehicle (one-way, maximum occupancy 15)
Airport shuttle fee per child: EUR 5 (one-way), (from 1 to 12 years old)
Pet fee: EUR 10 per accommodation (varies based on length of stay) plus EUR 10 one-time cleaning fee
Service animals are exempt from fees
Crib (infant bed) fee: EUR 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 2021-25-0019
Frequently asked questions
Is Çag Otel pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per accommodation, per day. A cleaning fee of EUR 10 also applies. Service animals are exempt from fees.
How much does it cost to stay at Çag Otel?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Çag Otel on 19 June 2026 start from AED 208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
There is free parking nearby.
What time is check-in at Çag Otel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Çag Otel?
Check-out is at noon.
Does Çag Otel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 5 per vehicle applies.
Where is Çag Otel located?
Located in the city center, this ski-in/ski-out hotel in Erzurum City Center is within a 10-minute walk of Erzurum State Theatre and Rüstem Pasha Caravanserai and close to winter sports such as skiing lessons and sledding. Erzurum Archaeology Museum and Turkish-Islamic Arts & Ethnography Museum are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is comfortable and good value. The heating however was too hot which affected our sleep. We had to turn off the radiator and open the window!
This is in a very old and low maintenaned area. The Hotel was not maintained well but it was clean.
Do not rent hotels from Expedia since It cannot change booking while the property could do it without them in middle.
Expedia support is a joke.
Seyed Pooyan Haghighi
Stayed 4 nights in Jun 2025
Verified
2/10 Terrible
Zihsan
6 February 2026
Disliked: Amenities
Oda soğuktu. Kaloriferi bazen yakıp bazen yakmadılar uyarmamıza rağmen. Yangın merdiveni tarafımdaki odada kaldık. Sürekli sigara dumanı geliyordu. Havalandırması düzgün seğildi otelin. Kötü. Birdaha kalmam.
Park tesadüfen sokakta bulduk. Odalar temiz degildi, carsaflar ütülü degildi, klozet betona bagli degildi oturunca devriliyordu, yatak kalitesi cok kötü idi,yaylar sanki çıkıyordu, yastıklar cok kirli idi, ortalama menmun kalmadık.
Die junge Dame an der Rezeption war sehr freundlich und sehr hilfsbereit. Zimmer war ein wenig eng aber sauber. Frühstück, alles da was Mann braucht. Alles gut.
Giriş saati olmadan önce biraz geldim ama girdiğim odaya temizlik vakitte yapılmamıştır. Fakat odama sonra geldiğimde oda iyice temizlenmiştir. Hem de bir tane havlu biraz kirliydi ama o havludan hariç genel temizlikten ve elemanlarının hizmetinden memnunum. Onlara ortalama olarak 4 yıldız veriyorum.
Otel merkezde sessiz sakin bir bölgede. Gezilecek tüm yerlere yürüyerek ulaştık. Temizdi. Kahvaltısı yeterli idi ama biz bir gün şehirde yerel kahvaltı etmeyi tercih ettik.
Karşılamadan başlayan ilgi ve alaka gayet güzeldi. Otel şehir merkezine yakındı. biz arabayla gittiğimiz için hiç bir sıkıntı yaşamadık , otopark sorunu yoktu. Odalar gayet temizdi , açık büfe kahvaltısı epey çeşitli ve doyurucuydu. her şey olumluydu , olumsuz diyebileceğim tek şey oda duvarlarının çok ince olması. yan odamızda kalan kişinin horlaması maalesef bizim odamızdaymış gibiydi. onun haricinde her şey iyiydi. Tekrar gittiğimizde tercih edilebilir.
Güler yüzlü ve samimi olmaları çok güzeldi. Temiz ve bakımlı odaları bu işte ne kadar profesyonel olduklarını gösterdi. Her konuda bize yardımcı olma çabaları olumlu bir davranıştı. Soğuk Erzurum havasını bize sımsıcak hissetirdikleri için teşekkür ederim.
Tüm personel fazlasıyla ilgili insani yaklaşımları da aynı şekilde güzel. Yeni bir Otel olduğu İçin ufak tefek eksikleri var ancak ilerleyen zamanlarda giderileceğini düşünüyorum hava sıcaklığı -20 lerde olmasına rağmen otel gayet sıcaktı. Kahvaltısı iyi katı zaman kuralları yok 1 haftalık konaklamanın sonunda fazlasıyla memnun ayrıldık tüm personele çok teşekkürler seneye görüşmek üzere :)